csa certification
How to take csa certification exam and fee structureand can i take this exam online?
Forum Posts
regarding voucher
i have done servicenow fundamentals course how to get voucher can you help me out.
Servicenow University Support
Hello, I have an open support case (CS0612937) that has had no movement for 7 days. I would appreciate it if someone from the certification team could take a look. The only option I have is to post comments to the ticket... which isnt being looked at...
Complete Guide: Welcome to ServiceNow (Zurich) Lab Validation Notes
This post brings together all of my Lab Validation Notes from the Welcome to ServiceNow (Zurich) course into a single, easy to navigate guide. To put these guides together, I deliberately validated each task before completing any steps to see what co...
Complete Guide: Welcome to ServiceNow (Zurich) Micro-Certification Assessment Task Notes
This post brings together all of my Assessment Task Notes for the Welcome to ServiceNow (Zurich) Micro-Certification course into a single, easy to navigate troubleshooting and reference guide. To put these guides together, I deliberately validated ea...
Learning Credits
Hello, I had completed my learning course for CSA on the, however i am unable to find the learning credits. Few more Details from my Profile Your progress - 3,796/5,000 points (76%) 1. Where i can find my learning credits ?2. Above mentioned points...
Resolved! ServiceNow 2026 - Where should I focus my learning?
With 2026 around the corner, and AI being a big part of our future (as of now, the robot uprising could take place sooner than anticipate), where should I focus my training.I am currently an Admin, but would like to go into the Development area, and ...
Unable to complete Task 02: Approve requests (ITSM) Zurich
I am working on Task 2 in IT Service Management (ITSM) Fundamentals Simulator (Zurich) and I am stuck at this point: Now that the record has been approved at the request level, we need to approve it at the requested item level.As Matthew Smith, open ...
Resolved! Suggestion on service now role
Hello Team, I hope all are doing well. I need your expertise/suggestion on guiding me. I have 3.5 years of experience in the Service Desk domain, working with the ServiceNow tool for ticketing. I am interested in transitioning fully into the Service...
Request for Assistance and Exam Reschedule Due to Technical Issue – CAD Certification Exam
I attended the exam “CAD - Certified Application Developer - English (ENU)” on Sunday, May 10, 2026 at 12:30 AM IST.During the exam, my webcam video was not visible on the screen, and the entire screen turned completely white. Because of this techni...
Lab 2.1.1 Module 2 Explore the power of the ServiceNow Platform
In the ServiceNow Administration Fundamentals Lab 2.1.1 Module 2, Section 2. Change the company name, the "Cloud Dimensions" company record is not returned. Am I supposed to add the company, though the lab doesn't instruct to do so. Any suggestion...
Resolved! Instance Staus turminated
I still have Task 09 to 13 to go but when I turminated Task 09 to redo it it said mine is turminated.I did not know there was the limit number of Lab Instance.Does this mean i can't complete CMDB Health Micro-Certification Simulator (Yokohama)?Thanks...
Lab 1.2.1: Grant and verify access to applications
hello,I need to find the files from this : `` Lab 1.2.1: Grant and verify access to applications`` and this one `` Lab 1.3.1 - 1.3.3: Working with incidents.``Can someone support? thank you!
Task 9 : Remediate Duplicates
From the work notes of ticket Duplicate CIs deleted:Total number of duplicate CIs deleted: 1Windows Server:acdf75d0e55580107f4486944192a846 state changed to completedonly one OWA-SD-01OWA-SD-01Windows 2003 Standard Kyle FerriCustomer SupportACME Aus...
