Resolved! SNPI Story 1 - Build a Scoped HHD Application
Getting this error even though created admin and user roles
Forum Posts
Lift off challenge - Outreach email
Hi, i recieved an email stating that i could be potential winner for liftoff challenge, however the email has been triggered from outreach@rtm - Realtime media. I am bit suspious on providing my personal details as it is not from servicenow but from ...
Resolved! CMDB health simulator (Vancouver) Task 13 configuring remediation
Hi All, After spending hours learning and Practicing the CMDB Fundamentals im feeling stuck at the Task 13, Task is to configure Remediation , i have used all the hints and done the below steps:1) creating workflow2) creating the remediation rule3) r...
Resolved! Accepted ID for ServiceNow CSA online exam (PAN / Voter ID / Aadhaar)
Hello,I am planning to take the ServiceNow Certified System Administrator (CSA) exam online through Pearson VUE.I currently have:• PAN Card• Voter ID• Aadhaar CardCould you please confirm which ID is accepted for identity verification during the onli...
Resolved! Need help with Platform Analytics Task Validation
I'm getting task is failed. while validating the task I'm getting error like " Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?" For both the questions my answer i...
Blog [1]: From CSA to CAD to FSM: My ServiceNow Certifications Journey 2025
Hi All,One of the most commonly asked questions in the community by new members is about the CSA and CAD certifications.I’m sharing my journey on how I cleared these certifications this year (2025). Everyone learns differently , we all have different...
Resolved! My Journey with ServiceNow
My Journey with ServiceNow For a long time, I worked with ServiceNow as a user. But at one point, I realized something important — ServiceNow is not just a tool, it’s a powerful platform where you can build a real career if you are willing to learn d...
Account issues
I had to use my government account, which I no longer have access to, in order to take my CSA exam. I no longer work for the government so how can I transfer my certificate to my personal account in order to take my yearly refresher test? Please help...
Not able to login to Service Now University (learning.servicenow.com).
Not able to login to learning.servicenow.com. Page keeps loading and ends up with error message "Bad Gateway" (Error code: 502)Any suggestions?
Help needed i am performing Lab 7.1.1 create UI Policy from the CSA but the policies are not working
Hi wondering if anyone can she some light. i have recreated lab 7.1.1 up until creating the UI policy and actions, but i cannot get them to work when creating an incident the two fields do not appear. appreciate any suggestions , including a screen g...
Best simple visual explanation of ServiceNow ACLs I’ve found
I came across this ServiceNow University lesson and honestly thought it was one of the clearest ACL explanations, done in a funny and animated way. I’m not sure who made it originally, but it’s now available on the official Now Learning platform.Supe...
Big Career shift - need help
Hi Everyone,I completed my graduation in Nursing, but I have a strong interest in building a career in IT. I recently transitioned into ServiceNow, completed the Fundamentals course, and earned my CSA certification.Now I am at a stage where I feel a ...
Resolved! Application Development Fundamentals On Demand trainer/speaker
16% into the course and absolutely loving the humoristic trainer, makes things so much easier for the brain to ingest when you are sharpening your ears to not miss the fun stuff in between. Couldnt find the correct Phil profile to link but thanks for...
[Lab Validation Notes] Welcome to ServiceNow (Zurich): Forms
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Forms module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the validation fails....
Resolved! Guidance on Mapping Certifications/Badges/Post from Person email -id to partner-id!
Hello,My company has created partner portal access. I have all my certs, badges, community posts, etc on my personal Gmail id. Can you help with the procedure of merging accounts. Regards,Mohamed Zakir