Assignment rules

kalby
Tera Contributor

‎04-18-2024 08:55 AM

We have implemented an Assignment Rule that is  run based on Date published field.  We are finding that new VIT's are bypassing this assignment rule.

 

Has anyone else has had any similar issues?

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-19-2024 02:50 AM

 @kalby HI.

 

VIT's? please check is any other rule or BR running on same time which override this value?

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kalby
Tera Contributor

‎04-26-2024 12:36 PM

Hi there are no BR rules overriding that we were able to find.. any other thoughts or suggestions. we could try

 

 

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