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Cloning environments

I need to clone my environments before updating to a new version of ServiceNow. Will ServiceNow perform the clone for me or do I need to do it?  Thanks!

kgalloway by Tera Contributor
  • 492 Views
  • 3 replies
  • 2 helpfuls

Resolved! Washington DC EOL date

Good afternoon,Forgive me if this has already been asked previously. I don't often use the community pages.What we are trying to find out is a date when Washington DC release becomes EOL. I have looked on the Snow websites as well as documentation an...

Justin_east by Tera Contributor
  • 5446 Views
  • 7 replies
  • 5 helpfuls

Workflow design

Hi All, Good evening! I have designed  a catalog item form name is security access request for this i am strucked in understanding workflow could you please explain here: select request type is 5 typesunder first request this is the workflow given un...

velkuruhari_0-1738932243678.png velkuruhari_1-1738932348792.png velkuruhari_2-1738932426224.png
velkuruhari by Tera Contributor
  • 268 Views
  • 2 replies
  • 0 helpfuls

Voucher for Retest

If my employer provides a voucher to Certification of Administration exam, and I fail the first try, do I need another voucher for the retake?

LFleming by Tera Contributor
  • 509 Views
  • 3 replies
  • 0 helpfuls

How to use the new Dynamic Schema in Xanadu

Hi. Can any one show how the new Dynamic Schema introduced in Xanadu can be setup? Reading the documentation:https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/field-administration/concept/dynamic-schema.html Up unt...

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