Upgrades and Patching forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Query_Range acl

  Hi, I have a doubt about query_range ACLs in code. How can we determine whether we should check canRead() or query_range? Suppose a table has both read and query_range ACLs. Now, in code, if we have something like:     var gr = new GlideRecord...

Knowledge Base

As a knowledge manager, I want article versioning to be enabled, so that we can manage different versions of articles and can go back to previous versions of the article.

soumya090 by Tera Contributor
  • 630 Views
  • 1 replies
  • 0 helpfuls

Facing Issues in NLU

In NLU workbench Model when I want to create an Intent, I am getting this kind of error message."Some features may not be available because the connection to NLU Service is not available. Please try again after some time, if the issue persists log an...

Srijan Mal by Tera Contributor
  • 881 Views
  • 2 replies
  • 2 helpfuls

Populate In Progress date field

I have a WIP date field—the date & time should be retrieved from history/notes/activity section of ticket and displaying on field for existing tickets in Progress state - give proper code

KiranmaiP by Tera Contributor
  • 457 Views
  • 1 replies
  • 0 helpfuls

Impact to Real-time Integrations During Upgrades

We are planning our first production instance upgrade for next month and need to evaluate impacts to users that will be on the system during the upgrade. It appears our service desk agents can continue working during the upgrade, but I'm not able to ...

RitaS by Tera Guru
  • 1361 Views
  • 2 replies
  • 2 helpfuls
Labels