Here's your question formatted in English for the ServiceNow Community:Title: User Management During Production to Test Environment CloningI'm planning to clone our production environment to a test environment and have a question about the sys_user t...
Task Instructions:1.Navigate to Incident > All. 2.Filter the list so it displays State | is not | Closed. 3.Select Run. 4.Right-click the Priority column header, then select Pie Chart. 5.Hover over each of the pieces of the pie chart and identify wh...
To achieve this, I ran a Fix Script which executed successfully. Now, I want to create a Business Rule for future updates. I tried implementing it, but it's not working as expected.I wrote an After Update Business Rule on the task_sla table with the ...
We’re currently facing several issues after performing the Yokohama release upgrade on our client’s development instance (on-prem), which are unfortunately blocking us from continuing our development work – it’s been over a week now that we’ve been s...
Clone Instance: Scope of Cloning from Production to Test EnvironmentI'm planning to clone our Production instance to a Test environment and would like to understand the scope of cloning.Could you please clarify:1. What elements are included in the cl...
When i open my instance, it redirect to App Engine Studio
Hi everyone,My PDI instance has been in hibernation for the past 4 days. Just wanted to check - are the instances back online, or are they still hibernating?Does anyone know how long this usually takes?Thanks in advance!
When migrating Performance Analytics Filters, some of our filters changed properties from a Choice list with Checkboxes to a Pill form. (we know how to update the filter to be a checkbox again) Hoping there is a fix or patch that can installed befor...
The To, CC, BCC fields are not getting populated via Script Include after Include Context - From the Incident communication task when we compose the email, we were setting some static email from script Includes and this was working fine till upgrade....
After migrating dashboard to Platform Analytics, some of our performance analytics widgets encountered missing parts from monthly trendline. Is this a known challenge? Also, some of our performance analytics migrated with new trendline. Is this a...
I am trying to wake up my instance from last two days but it is still not waked up and it is just reloading like waking up
Bar Chart lost “data details” when convertedSome widgets lost some of their properties. Attached is a snapshot (before and after) of a bar chart that had “data details” selected on current dashboard and migrated without “data details”. We know how...
Hi,From last one week I am unable to access PDI instance. Whenever I login it will show that PDI instances are under maintenance. But same time when I check with other user for them it is working. Only with my system user issue is there. Even I do re...
How do we format filters and widget headings?Change font sizeCenter headingMake heading bold Sample screenshot provided.
hi， I am a beginner and have been learning serviceNow for about 3 weeks.Last week, my PDI was offline and recovered after a day. This week, my PDI has been offline and still not recovered. Is it possible to recover? I think serviceNow is still a...
