Resolved! Is there any way that we can automate Plugins installation and updating?
Is there any way, or are there any Store applications available, that allow us to install or update a plugin automatically without manual intervention?
Forum Posts
Resolved! ServiceNow PDI
Hi All,My Yokohama Personal Developer Instance has been refreshing for so long for about 2 days. I am able to connect to the PDI now while the Personal Developer Instance Dashboard has only 2 active instance actions (Release Instance, Refresh Instanc...
How to Temporarily Disable MFA for Admin User in On-Prem ServiceNow Setup?
Hi all,I’ve installed ServiceNow in an on-prem environment and created an admin user as part of the setup. However, when I try to log in, it prompts for MFA.I scanned the QR code using Google Authenticator, but when I enter the generated code, I get ...
Resolved! UI policy
I want to make a field read only for non admin roles on incident form. Can any one explain step by step procedure and if script required please help me with that.
Instace is Upgrading still
Hi Team Today my developer Instance (msuniliit@gmail.com) i have set to upgrade my instance to Yukohama patch 2 , 2 hours back, But still my instance is not online and still showing your upgrade is upgrading Could you please check and help me on thi...
Resolved! Interupted Servicenow PDI without warning
Hello, I recieved an email from Servicenow that they will reset my PDI on 10th April, so have downloaded my Batch with the Update sets that time. They did what they did, so when I logged in on the next day, In my instance nothing was changed ( that w...
Reg: Instance
Hi All Earlier I Used my PDI:https://dev242462.service-now.com/but after upgrade it is showing new instance ID:https://dev184429.service-now.com/ How can i retrieve my old instance
ServiceNow upgrade instance
I started upgrading my instance. How much time will it take to open new instance. Please help me out for upgrading instance. #upgradeInstance
Networking and Storage Certification
Can somebody explain how Palo Alto Networks and Fortinet differ?
Transfer with existing case number not working
"Transfer with existing case number" not working it is creating the case with different number. any specific change need to be done or which ui page and ui script i have to check. it is in HR Configurable Workspace.
Jokohama release or Xanadu for CSA exam
Hello, I am on my learning journey with Xanadu version ServiceNow and I plan to take the CSA exam in June. I saw that the next release Jokohama is coming out on 23 July so my question is if you would recommend me to wait until the new release and tak...
OOTB Catalog items shown as record not found
Hi CommunityThe following catalog items have been shown as record not found when clicked on, but they came up as skipped records during the upgrade. Any ideas why we cannot view the records? and what would be the best practice to deal with, for skipp...
New ACL Security sys_property ?
I just got my instance upgraded from Washington DC to Yokohama release and I noticed there is a property named "glide.security.enable.deny_empty_or_invalid_acl_validation". The name of the property it's self explains a lot but I still need to look fo...
AI Search - Button 'Open in new tab' does not working as expected in Washington DC version.
Hi all, Currently, our customer's instance has just been upgraded to the Washington DC version and AI Search has been activated. When I search on the portal using AI Search, the results list show an icon 'Open in new tab,' but when I click on this ic...
virtual agent
The VA topics are working as expected in the dev instance. We moved 4 VA topics to the test instance — all are functioning correctly except for the 'Password Reset' topic(this will submit the ritm record). This specific VA topic is not being picked u...
