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Resolved! opend_at date change

opend_at date change function onSubmit() {    if (g_form.getValue('category' == '')) {        g_form.showFieldMsg('category', 'category is require', 'error');        return false;    } else {        g_form.setValue('caller_id', g_user.userID);    ale...

Auto populate a variable based on form answers

Hi all,I'm trying to get a variable to auto populate, with free text, dependent on the answers from previous questions. Getting the auto populate is easy enough using a UI policy. However I want to be able to add multiple, but it just over rides them...

JonathanMcC by Tera Contributor
  • 984 Views
  • 2 replies
  • 1 helpfuls

OOB Change Approval Policy

Hi Team, For Change we have OOB Flow designer which adds approval in Approvers and Group Appoval. Here i have to show only Group Approval and remove Approvers Tab from change request. OOB Flow designer checks if Approves are approved then move forwar...

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ApoorvaD by Tera Contributor
  • 1032 Views
  • 3 replies
  • 0 helpfuls

Integration with JIRA cloud via OAUth2.0

Good afternoon,We have set up integration with JIRA Cloud to JIRA Cloud and I followed all the instructions to setup authentication via OAuth2.0 and succeeded in getting my OAuth token from JIRA. So far so good. However, all the actions from the JIRA...

psoni7 by Tera Contributor
  • 1610 Views
  • 1 replies
  • 0 helpfuls

Getting duplicate message with text input in VA

Hi, I am going crazy because I keep getting a duplicate of the prompt message after the user has entered a text string.I am using a text input to be able to use the contextual search.I have created a new topic with only this and it still doesn't seem...

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Resolved! Results are not updating in the report

Hi, Previously, the filter was there for report like,created after 2021-07-01 and I have changed it to 2023-01-01 and it is not updating in the report.It is still showing the old results.The requirement is, we want results in the report from 2023-01-...

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GaneshErike by Tera Expert
  • 3156 Views
  • 15 replies
  • 2 helpfuls