What is the naming conventions need to follow in Custom app tables?
What is the naming conventions need to follow in Custom app tables? Also What are the precautions we need to take while building the custom app?
Forum Posts
Writing in work_notes field after RITM is closed
I want to write in work_notes field after RITM is closed complete. How to do ?I have created a new acl with a new role and provided that role to the particular user. But still not working. Can anyone please help?
What is memory leak in servicenow and how you handle?
What is memory leak in servicenow and how you handle it?
How to restrict integration user
Hi AllI need someone help in my requirement. My requirement is, If a sc_task state is either "Open, Pending or Work in progress" and at the same time if the "requested for" active status changes to "false" then I need to update the sc_task state to "...
How to push table records in Update set?
How to push table records in Update set? if there is any scripting code Please share with me it will be really Helpful.
What steps you will take for data security in integration?
What steps you will take for data security in integration?
Disable product toggle in Order Guide "Choose Options" step until Terms & Conditions are accepted
Hi community, I’m customizing an Order Guide and need help controlling the product toggles on the Choose Options page.Scenario:On the Describe Needs page, I added a checkbox field: "Accept Terms".If the user does not check this box, then on the Choo...
Announcements ignore user criteria on Service Portals
Hello Community, I want to make sure, that some Announcements are only displayed to certain people.It seems like, that the User criteria that I have assigned to the can view tab doesn't affect the view rules at all.It doesn't matter if the criteria o...
Inbound email
we want to send an email from our automation and want a way like Inbound email feature in SNOW that could be used to resolve incident by capturing the Yes from the email sender
Error Display Experience assistant virtual agent
Hi everyone, one of the assistant (CI admin experience - Virtual agent) we created didn't allow us to delete one of the portals selected in the "display experience" section. The entire assistant was deleted and a new one created. Now, when I try to s...
Left align the submit button in catalog forms
Hi,we have a requirement where the submit button is to be moved to the left side of the catalog form for all the catalog forms.could you please help me with best practice on this and what are the impacts we might face while upgrade?
Comparisons of Business Rules
Hi All, Can someone explain the use cases of the following three OOB BRs: Task Active State Management (order 50)mark closed (order 800)task closer (order 900)
IS it possible to create multiple change with associate incident under Incident fixed by change
I m trying to create change for same incident. able to create multiple change for one incident but for new change its not getting associate Incident under Incident fixed by change . Is it possible to associate incident automatically?
Resolved! Refine variables dependent on user's Department
Hello team I'm in the midst of redesigning a catalog item for request to an application that is available to most people within my organisation - (Core Systems). However, there are several access levels within this application that are available and ...
Assigned To person not receiving email notifications for ticket assigned to them
What are reasons why a user might not receive an email notification when both the Assigned To and Assignment Group fields are updated simultaneously in ServiceNow, even if they are a member of the group?
