Resolved! can we use 'ui_style' on platform-analytics-workspace dashboards?
I was not able to configure UI_style on platform-analytics the old configuration are not working on platform-analytics, Does platform analytic support UI_styles ?
Forum Posts
Typo Handling for AI Search doesn't work
Good morning, We currently have a search engine powered by AI Search. According to the product information, it includes a simple typo correction feature. However, we haven't found an easy way to fix it unless it involves scripting, and it almost does...
Dell EMC Integration with servicenow
Please guide step to step Dell EMC Integration with ServiceNow
Resolved! OLA BREACH issue
I have created one ola on sc_task table and the duration type on the ola is breach on due date.also i have used the 8-6 weekdays excluding holidays in the schedule.now i have created one sc task and it qualified ola conditions and it got attached to ...
Resolved! All fields on incident should be readonly once the state is changed to reolved
When state is Resolved, it should make all the fields read only on Incident form.I tried UI Policy - but it is making only few fields read-only. function onCondition() {var fields = g_form.getEditableFields(); for (var x = 0; x < fields.length; ...
Activate VA notifications to MS Teams
Hi, I am wondering how can I activate notifications for VA through teams? I am created requested approvals to trigger the approval notifications. I am getting email notifications but I don't see any coming through via teams. The Microsoft integratio...
Navigating to an approval on a REQ from the task table for a report
Hi All,I am trying to create a report on the task table. It is a dynamic that shows the user a list view of everything assigned to them. They created a new process for one of our requests and for some reason the approval is populating on the REQ in...
Resolved! Is it feasible to auto schedule CAB meeting with microsoft teams ?
Is it feasible to auto schedule CAB meeting with microsoft teams ? If yes, what are the steps?
Resolved! Updates to sys_choice table in update sets in DEV did not recreate when promoted to TEST and PROD
Hello,I have a catalogue item created by someone else where the dropdown list items for fields actually reside in the sys_choice table. An underlying script makes the appropriate related dropdown entries appear along with a variety of UI policies. I...
SIR CISO Dashboard
I am having issues with the SIR CISO Dashboard. I am trying to get the data to populate the visualizations however it is not working. The dashboard is empty and there is a lot of data in the SIR module. Why is this the case and how can I get the dash...
Resolved! Modify the label of the Additional Comment tab in Workspace
Hi, I would like to modify the label of the Additional Comments field in Service Operation WorkspaceI tried modifying the client script that adds "customer visible" to the label and that didn't work. I don't have any label override. How do I remove "...
Resolved! Splitting custom category table into 2 separate child tables
Dear community,i have the following requirement. Currently there is 1 custom table u_category. Which already contains data.I am extending this table to have child table u_category_1 with brand new data.+We would like to move existing data from paren...
Is it possible to add custom filters for SOW landing page widget to exclude UK holidays/weekends?
Hi there, I wanted to know if there is any way to add scripted filter condition for landing page widget, something like, I checked existing filters for sow landing page widget but there I can see drop downs instead of script.Is it feasible to achieve...
Key Pitfalls While Migrating Legacy Workflow to Flow Designer
Hello Community , Recently, while migrating legacy Workflows to Flow Designer in ServiceNow, I came across a few limitations that are good to know before starting migration. 1. Wait for Condition on Future RecordsIn Flow Designer, we cannot wait on ...
How to set requested_for Value in creating sc_task using flow designer
I have to create a recurring sc_task , when I'm developing this solution by using flow designer, I want to set requested for value for the RITM, in the flow I have added an user, but in the created record requested for value is empty, how can I resol...
