The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Issue with before Business Rule If condition

In alm_asset table I have created the below Business Rule(OnBefore) which runs on insert and update. But it always going to else part and updating Serial number in the Device Name.If it is communication Device, then it should update the IMEI number a...

MohanambalN by Tera Contributor
  • 588 Views
  • 11 replies
  • 0 helpfuls

advice needed

i have a wdget that allows the user to scan their serial number at the check in location and it will display error like when the location is closed or the serial number is not assigned to any one. the problem is that this is another browser window , ...

image.png
chercm by Mega Sage
  • 219 Views
  • 1 replies
  • 0 helpfuls

Unable to create the cost plan in PPM

Hi, "When I try to create the cost plan in PPM, it fails to create and does not provide any error message. Instead, it redirects to another page, where the creation process still does not work."   Here's it was redirecting   

sudheermandala2_0-1723454407863.png sudheermandala2_1-1723454455223.png

Put detail from a form in a catalog entry and email

Trying to populate description field with various information from a form that uses a reference field.Created a flow,  with Create Catalog Entry step shown belowThe challenge is that the 'name' field selected is extracted from 'sys_user' and when res...

johnrob18_0-1723445750035.png
johnrob18 by Giga Guru
  • 258 Views
  • 2 replies
  • 0 helpfuls

Clone error

I'm getting the below error while adding the target Clone     

Krishna124_1-1723379777855.png
Kri by Tera Guru
  • 308 Views
  • 6 replies
  • 0 helpfuls

Some users not able to see "major incident" logo

Hi All, Some users not able to see "Major incident" logo, when they open they open the incident.I did search for ACL's , client scripts and UI policies but no roles are associated.How to fix this? Thank you.

phr_0-1723222024994.png
phr by Tera Contributor
  • 204 Views
  • 1 replies
  • 0 helpfuls