I am trying to set the priority based off the users choice in a catalog item (this is a request so I am not using a record producer). Is this possible to do through the catalog builder?I understand how urgency/impact affect the priority as I have don...
can anyone please help me with this where I need Import UI action in the context menu of related list....
Hello All, Could anyone please help how to achieve the below one.1-5 days5-15days15-30days30-45days45days-90days I have created one indicator and the indicator source. I have created bucket group with these day range and in breakdown source i ahve gi...
In the workspace home I have created one simple list for task table and change the list column which I want display in the order on the workspace. But once I clicked on view all option from the simple list view it will redirected me to next page and...
We have a request to limit our users from selecting a date in a catalog request item to the current month only. For example, today is March 8, 2024, we want to ONLY allow any day in the current month (March) to be selectable. We do not want users bei...
Hi Team,Good morning!I am not able to open these any record, when i am click on any record. it's getting error. below is screenshort.But when i am try to open throgh I-icon then i am able to open the record please help me?
I want to have a regex expression which will include all characters but not new line and spaces.
Hello Community, I have requirement to modify create story ui action which is available in enhancement form.UI action copy short des, description assigned to from enhancement form to story dialog form. But i also need to add attachment and worknote c...
Hello all, Let's say we propose Windows Server edition for a customer to host MID server to cater for ITOM Operator Pro v2, They have about million devices in thier network, mostly EUC. Will Windows CAL licenses come into play? How does CAL license...
A outbound notification configured in HD2HD structured email scope is triggering twice in the case table when the status of the incident task is complete successful. The image of the condition configured and notification triggered is attached below. ...
Hi Team I have a requirement to Enable virtual agent lite region specific, currently it is available to all users , How can I restrict its availability to specific regions and business units? RegardsRak**bleep**h
Workflow context is still in executing state even after RITM is in completed state. We have checked the RITM's workflow and found that it is still waiting in 'Wait for Cancelled' Activity. So, in workflow context table it is showing in 'Execituing' o...
I am working on an existing system that uses checklists on catalog tasks. They get automatically populated, where can I go to manage when is being populated in the checklist?
Hi there, Can anyone tell me why using a list filter of "Does not contain" also removes "Is Empty"?Example: table sys_user - Title !*SNOW also filters out all records where Title =NULL Please advise... and I'd love to know if this is fixed in Xanadu...
I have a catalog item, when the user attaches any document while filling catalog form do not allow the form to submit, if the attached document are in these formats pdf, docx. Anyone help me how to fetch attached document names, format and to achiev...
