I'm new to flow designer and have the following question:Requirements:1) User submits a request and Task A is created.2) In Task A , the analyst needs to make a decision to proceed or not proceed (See image labeled 1)3) Once a decision is made to pro...
I'm trying to hide one variables (action) in my multirow variables but its not working with client script. var requestType= g_form.getValue('request_type'); if(requestType =='add_location'){ g_form.setVisible('action', false); }
Hello @Ankur Bawiskar , have created seperated thread and below is the need , we have UI Action called session and when it's clicked it open page and display Session link and Key , Currently we have following script in UI Action which works perfect ...
Hello, what does "Change%" and "Change is 1" means in the analytical hub here? What's the meaning if the change% reach 100 or 0? Please help
Hello community, I'm currently testing and developing the PA Management KPI Dashboard... need help does anyone knows why my widget is like hanging and have missing lines during certain dates?
Can the Vancouver version of ServiceNow convert an Incident to a Request?
I am relating articles in ServiceNow and I noticed that the article I am relating to the primary article does not relate back. Is there a way that once I relate one article, that the other article (being related) also relates back? I am needing this...
how to get exact number and not as 18k or 21k when data exceeds 5 figures in scorecard visualization of widget type list displaying an automated indicator:-#performance analytics
Hello Community,As part of my work creating virtual agent conversations, I’ve noticed that at the end of these interactions, customers often have the option to open an incident if they are not fully satisfied with the assistance provided. However, th...
Hi Team, Currently in our environment we have launched the virtual agent chat bot window automatically on the Service Portal landing page. Is there anyway we can minimize that chat window automatically after 30 secs without user's action. Thanks,...
Hello friends, I have created 2 UI policies on catalog form:1. When the "Region" is "APAC" then the "Department" field should be mandatory, Visible.2. When the "Region" is "USA" then the "Department" field should be mandatory, Visible.In both the cas...
I have a string field on incident form.I want to populate the caller field value on that string field on the incident form when caller field value is cahnged or incident form is loading. Can anyone please let me know how can I achieve it?
Hi Everyone,On Incident form when I click on the ''Generate QR Link''then it should show the caller QR Code along with it should show caller Contact Info, Cost Center, and office details as shown in the attachment kindly help me with it... Thank you,...
Hi... Customer satisfaction score is not showing in my IT Executive Dashboard. Kindly help me out if I am missing something. Thanks
Hi team I'm doing a Performance Analytics lab activity here, and I have done everything right but I'm getting this error (1 breakdown is not available because it does not apply to one or more contributing indicators of the formula), anyone who has f...
