Hi Expert, I am new in Virtual Designer and basically having zero knowledge in scripting. Actually I am trying to create an action using "Script Action Utility" to search related Knowledge Based based on the text input by user. The search will only l...
Hi, Can we click "ok" button in the dialog box using ATF.Can someone help me with the ATF test step that can be used to click any button on the dialog box. ThanksPooja
Hi Community, How we can redirect user to a virtual agent topic using link ? Thanks,Pooja M
Hi, all! I'm currently working with a customer, using different sharepoint/Power Apps/excel and other 3rd party solutions to manage OKR. They have lisences for CIM - and from what I understand, a combination of idea portal and CIM would pretty much ...
Hello experts, Is there a way to cancel a flow designer flow from a server side script running on a RITM. Thanks in advance!
Hi team!Why does ServiceNow fail to find a topic when I use a single character or a single number, such as '1' or 't,' as the keyword for the topic? Thank you!
Hello Experts, While cancelling a flow designer from a server side script i am getting the following error although the context id does exist.Below is the script i am using: var now_GR = new GlideRecord("sys_flow_context");now_GR.addQuery("source_rec...
Post Vancouver upgrade the OOB EMAIL API is no longer able to POST the email if I am not using a admin account. Error: { "error": { "message": "Operation Failed", "detail": "ACL Exception. Send Failed due to security constraints" }, "st...
Hello Experts, A RITM can have a workflow or a flow or no flow attached to it. Is there any way we can check via server side script whether the RITM is being triggered by a Workflow or a flow designer flow or normal one(means no flow attached)?
Standard Change form changing to Normal Change when saved post entering the details. Investigated all possible areas. Kindly please help with this incident what could be the reason of this behaviour. Attaching the screenshot of change request before ...
Hi All, The Requirement is that if a users is from billable company x & y, then the reference variable cost_center_xy should be visible. It should also populate the cost center for the user from the sys_user table. If user is from any other billable...
there are two button on incident form one is strike and second is chase out .i want this button to work as when button would be Disabled/Enabled automatically based on Store Opening Times .i am using this script - var hiddenStrike1 = Class.create()...
In change request form the planned start date and planned end date should fall on Saturday.When user selects the option 'CAB Required', the system allows the planned start and end dates only when any day of the date from planned start to end should b...
Dear community, I love creating ITSM-reports in ServiceNow and came across a possible feature which I am unsure if it exists or if it's possible to realize. When creating any kind of chart (pie, bar, ...) you can group by the attributes of the table ...
Hello, I am trying to take the information from the MRVS ( Final price - Single line text) and copy the data into the Price variable on my Catalog item. If there are multiple Final price items, the Price variable should display only one amount. Ex:MR...
