I am working on removing the "Heres what you can do next" section from the virutal agent now assist response. The article linked below mentions setting "sn_nowassist_va.enable_suggested_actions" system property to false, but this is already set to false and I'm still seeing the section.
How can this section be removed?
1 ACCEPTED SOLUTION
I resolved this issue by removing the “Now Assist Multi-Turn Catalog Ordering” search source.
- Navigate to Virtual Agent Designer
- Go to Assistants tab
- Click edit button for the relevant assistant
- Go to Information Sources Tab
- Remove “Now Assist Multi-Turn Catalog Ordering” search source
- Clear system cache by typing “cache.do” in the application navigator & hit enter
I resolved this issue by removing the “Now Assist Multi-Turn Catalog Ordering” search source.
- Navigate to Virtual Agent Designer
- Go to Assistants tab
- Click edit button for the relevant assistant
- Go to Information Sources Tab
- Remove “Now Assist Multi-Turn Catalog Ordering” search source
- Clear system cache by typing “cache.do” in the application navigator & hit enter
