I am updating a record in flow and when I do that it triggers a business rule that I do not want to run. The business rule in question is OOTB so I do not want to touch it. Is there a way to stop the execution of business rules from flow. I know o...
I need to fill the assignment group based on the invoice created time using flow designer in servicenow.If the invoice is created between 3 pm and 6.59 am IST it should assign to Evening shift group or else it should assign to morning shift group.
Is there an option planned for future release in Flow Designer that allows you to unselect an action to allow it to be skipped while testing. for example, bypass Approvals. Is this an option now and I am not aware of it?
The requirement is to have a signature used as proof of service, required to close a Work Order Task. We created a new UI Page, u_wot_accept_signature, along with UI Actions to call it and templates, all copied from the OOB Work Order versions. The p...
I have built a flow with a "Wait for condition" to look at variables on a RITM that a tech sets after submission. Once these fields are set to anything but -- None --, the flow should move on to the next step. The error I am seeing is that the tech ...
not able to see requested item table in flow designer, while creating a flow for service catalog->requested item
Hello all, I've more-or-less successfully built my first action. It's taking catalog inputs and generating a JSON Payload then sending it to an endpoint via a REST step. I can get the data to load and send, but the odd part is, it's sending as an oct...
Hi Community, I am not able to find "sys_email" table in trigger in flow designer. I need that table for getting subject, body etc., fields from that table to create work order from email.Is it possible to configure the tables in flow designer? Or is...
I have a requirement wherein a customer has done all the configurations like flows, integrations, br, etc.,. in their instance. So, I have to bring all the data to my instance without using update sets. I have tried with importing and exporting but o...
Has anyone run into issues with ServiceNow Basic Flows using If / Else If logic? In the flow I built, the trigger is “When a new incident is created”, and the condition is Category = “Network”, then assign the ticket to the Network group. However, it...
Hi everyone,I am building a Flow in a scoped application in my ServiceNow developer instance (Zurich release).My goal is to trigger a flow when a catalog item request is submitted so that a record can be created in a custom table.While configuring th...
Hello everyone,I am currently learning ServiceNow integrations and trying to build a Jira–ServiceNow integration in my Personal Developer Instance.I created a Scripted REST API in ServiceNow to receive data from Jira, and that part works correctly. N...
I am seeking assistance with configuring a Flow Designer workflow. The goal is to route approval requests to different groups based on the application selected from a catalog item.I have implemented an IF condition, and it successfully routes one spe...
Can someone provide an overview of how a bidirectional integration between ServiceNow and Jira works without using flows, instead leveraging spokes, APIs, and REST messages?
We are migrating from a legacy instance to a new greenfield instance and need to migrate in progress requests with their active flow executions.What are all the tables we need to capture to migrate the full active flow executions?
