Dear all,I have implemented a workflow logic attached to a catalog item to collect the variables of a requested item (I call it parent) and use them to open a new request/requested item (child) and "copy" the variables to the new REQITM.This works pe...
Hello! We're building out a Flow that includes creating a VTB Card onto an existing Freeform board (it's an SCTASK record), and it appears I'm hitting a snag because the board has Swimlanes on it. My Flow works properly on a simple Freeform board, bu...
Hi I am getting below error in test but same script is working in dev , could you please help on thisemail script I am using in send emailvar recepients = fd_data._1__get_catalog_variables.select_list_of_users_to_send_emails;var groupmembers = new Gl...
Hello all!I'm gearing up to edit all my Flows that include the action "Ask for Approval" and am wondering if there is an easy way to locate all Flows that contain it. I want to make sure that I don't miss anything, but with a decent sized catalog it'...
Hi All, We have setup the Azure AD connection, 'Look Up user' and 'Lookup group' actions are working fine, But getting below error when testing 'Add user to Group' action. ====================================={"Action Status": {"code": 1,"message": "...
Hello Community, Here’s a practical guide to setting up Personal Authentication for ServiceNow integrations, using Azure DevOps as an example of a 3rd party system. This approach ensures that records are created under the identity of the logged-in us...
Is there a way to convert classic workflows to flow designer flows yet? I know this hasn't been a feature in the past, just seeing if it has started to surface as a possibility.
Hi all, I'm hoping to find someone who previously used TrueSight Orchestration (TSO) from BMC and moved their integrations and workflows to the ServiceNow Platform. I've got a couple of quick questions where your help would be hugely appreciated. ...
Dear experts, What are the logics I should validate to Checkout an article from a Flow Designer? My learnings are: We need the article number (Input for the Custom flow Action)We need to query the version (kb_version) table to find if there exist...
Hello Community. Can anyone advise on what to do with this Fault Description? Fault Description: "listenedTo" is not defined I have a subflow activity that needs to run inside a workflow and don't need any outputs since the next step is waiting for ...
Hi all,I’m trying to connect the fulfillment group variable(record producer) with the assignment group variable case records. Here’s the scenario:I use Record Producer to make forms for case records(sn_customerservice_case).On the Record Producer, t...
Hi all,I am wanting to learn more about ServiceNow AI and came across AI Risk Management. Please could you share video links and insights of how to configure these on Now Portal which would be of great help in moving forward to understand this topic.
Hey everyone, Where can you see a list of specific Flow Action executions? I can confirm the action has been executed by reviewing the flow it’s part of, but when I open the Flow Designer as an admin, select the action, click the three dots in the to...
I had a Subflow from pre-Washingron DC which I'm trying to edit in Workflow Studio in Whashington DC, and it won't save. It's giving me an error "User does not have access to Action instance: '134584b8db955b00bea7ff561d961908'". I'm an admin on the...
Hello All,While working with Flow Designer in SN- Yokohoma release, recently we have been facing the following error:"Found mismatch in scope after flow engine done. resetting stack".Flow Designer calls an action, which further creates a record in a ...
