I'm working on RITM approvals and need to modify the default group approval behavior. I have a custom field 'approvers' (List of Users type) on the Group table that contains specific users who should receive approval requests.My requirements:Use Grou...
Hello Community, I'm attempting to use the Update Multiple Records action to blank/null an integer field on the User table. I've attempted multiple methods, however none of them seem to work. Can anyone suggest a method that works for integers? I've ...
Regarding the email, if it is sent from the "Send Email" action in Flow Designer, is there any way to determine which flow and what action it is? The header of the mailbox contains the Sys ID of the executed flow, so we can see from which flow it was...
When I create a Universal App Connector type Chrome, the "Navigate" Method is missing: What should I do? I´m using Vancouver release:
Hi everyone,Our client has Windows Server 2022 or 2025 in their environment, but according to the official ServiceNow documentation, RPA Desktop Design Studio must be installed on Windows Server 2016 or 2019.https://www.servicenow.com/docs/pt-BR/bund...
Is it possible to add screenshots, hyperlinks to knowledge articles, or do simple formatting within playbooks? So, for example, if Step 1 references a device that we use at the company, can I post in the description or notes a screenshot of what that...
I am running into the error message "Credentials are missing" in Flow Designer on an SSH action. The credential is defined and can be validated against the host. I am using the "Define Connection Inline" and providing a credential alias. Please le...
hello.How to Input "list collector" field of "Submit Catalog Item request" from flow designer? When I try to drag and drop some type of data from data picker, the message shows [the data is not allowed here]. The data I wanna use is retrieved from G...
Hello,I need to dynamically set the "To" person in an email and I can't figure out how to do that from Flow Designer. In my situation, it's a bit complicated. My business requirement is to find inactive users based on a time period. The liaisons (ye...
I am using a List Collector in a Catalog Item, when I do a For Each in Flow Designer I get this error "Unable to create serializable iterator for items:......".
Hi All, We have setup the Azure AD connection, 'Look Up user' action is working fine, But getting below error when testing 'Add user to Group' action.{ "Action Status": { "code": 1, "message": "Error: Unknown Error (Process Autom...
Dear all,I have implemented a workflow logic attached to a catalog item to collect the variables of a requested item (I call it parent) and use them to open a new request/requested item (child) and "copy" the variables to the new REQITM.This works pe...
Hello! We're building out a Flow that includes creating a VTB Card onto an existing Freeform board (it's an SCTASK record), and it appears I'm hitting a snag because the board has Swimlanes on it. My Flow works properly on a simple Freeform board, bu...
Hi I am getting below error in test but same script is working in dev , could you please help on thisemail script I am using in send emailvar recepients = fd_data._1__get_catalog_variables.select_list_of_users_to_send_emails;var groupmembers = new Gl...
Hello all!I'm gearing up to edit all my Flows that include the action "Ask for Approval" and am wondering if there is an easy way to locate all Flows that contain it. I want to make sure that I don't miss anything, but with a decent sized catalog it'...
