Knowledge Graph
Hi all, I’m exploring Knowledge Graphs in ServiceNow and working with Data Fabric tables . I wanted to understand ,if it’s possible to directly include Data Fabric tables in a Knowledge Graph schema.
Forum Posts
Resolved! Client Side - UI Action
I have a use case where I need to use the getReference() method to retrieve the manager's name from the assignment group reference field. When I click a UI Action button on the client side, I want to display the manager's name in a popup alert. Could...
Resolved! incident Reminder Notification When state is On Hold issue
Hi, I created a flow for sending reminder notifications on Incident table and triggerConditions are: the state is On Hold. On Hold reason User Actions Required. The state is updated after 9 hours of sending notification and creating reminder 1,2,3, a...
Workflow Data Fabric & Workflow Data Network: Connecting Your Silos in ServiceNow
In today’s enterprise environments, data remains one of the biggest barriers to digital transformation. While organizations invest heavily in automation, AI, and advanced analytics, their efforts are often limited by fragmented data scattered across ...
Search Relevancy for Sharepoint Content
we are testing the SharePoint Connector and trying to undersand What Drives SharePoint Search Results on the ESC Portal.There’s what we need to understand and validate: Metadata & Page Elements That Influence SearchHyperlink/SP Link Name – Does the n...
Resolved! Asking possibe or not
i wanna ask to it is possible we add update selected menue like in list view if yes then how
Auditing [sys_connection], [discovery_credentials] and [sys_alias]
I have found that every time some integration suddenly stops working, we need to make sure if there have been any changes to the Connection [sys_connection], the Credential [discovery_credentials] ([windows_credentials] to be specific) or the Alias [...
Using Data Fabric to access Excel data from SharePoint Online
Hi everyoneI have an Excel file stored in SharePoint Online that contains some data. I’d like to use this data in ServiceNow to build dashboards with Performance Analytics — ideally without having to import or duplicate the data manually.I’ve been ex...
fetch service portfolio using flow designer
I have a requirement to build a flow to check service portfolio for change request configuration item.// Step 1: Get Parent Application Service parent_service = LOOKUP(cmdb_rel_ci WHERE child = current.CI)// Step 2: Get Service Portfolio ...
Merge Update Sets - Backups
Hi all!I have made changes to a Catalog Item and flows and subflows tied to that Catalog Item. I have an Update Set ready to be imported from DEV to UAT.I want to know if there is any way to 'backup' changes on UAT before merging the Update Set from ...
Fetch the file from SFTP server and once processed in ServiceNow, move the file to Processed folder
Hello, I want to fetch signed offer letters from SFTP server hosted by Avature to create ServiceNow EDM records and once that CSV file is processed in SNOW. We need to move it to processed folder. Currently we are thinking to use Data source and SFTP...
Multi row variable set values not saving after modify in Sc_task2
Hi Team,anyone know how to solve this problem I have multi row variable set with 3 fields in this 2 fields are check box type default displaying 'false' Task2 added this Multi row variable and come to catalog task i have modified the check box values...
Steps to Migrate a Bot Process from One Instance to Another in ServiceNow RPA Hub
Hello Everyone,I am currently working with ServiceNow RPA Hub and need guidance on the proper steps to migrate a bot process from one instance (e.g., development or testing) to another (e.g., production).Here are a few details about my setup:The bot ...
Major Incident Managment Lab Exercise to Create Outage - Can't create New Outage
Can't create a New outage. I'm logged in as MIM role. I have an incident that's open. I go under Related Records / Outages. I can't create a new outage. I can only Add an Outage. I tried to find this under the Application Manage (Outage) but won't pu...
Resolved! Catalog Item variable in SCTASK
Hi all!I have a Flow that Creates Catalog Task. It uses Catalog Item variable is_this_repairable_under_warranty.I have made that this variable is mandatory when closing task (Closed Complete) with UI Policy (match Short Description).This IF is not tr...
