ElizabethBohlin
ServiceNow Employee
ServiceNow Employee

Workplace Indoor Mapping was released as part of the San Diego release on May 5th 2022. To ensure we provide you with guidance to create and setup your maps, this blog post compiles all the relative documentation that can be used for getting started. 

 

1. Get familiar with the terminology used throughout the Indoor Mapping plugins and documentation: Indoor Mapping Terminology 

 

2. Understand the various steps that need to be taken to get started with Workplace Indoor Mapping: How to get started with your WSD Indoor Mapping project 

 

3. Learn how to set up and configure your Indoor Mapping instance for Workplace Service Delivery with a step by step video: Setting up and configuring Workplace Indoor Mapping

 

4. Make your floor plans Map Studio ready for import by following ServiceNow’s guidelines: 

5. Understand the importance of cleaning an AutoCAD plan before its integration in Indoor mapping in video: Workplace Indoor Mapping CAD File Cleanup Guide

 

6. Follow the step-by-step process on how to create and configure your Indoor Mapping Campuses using Map Studio: 

 

7. Get enabled on how your Map Studio campus gets linked to your WSD configuration: Integrating an Indoor Map to the WSD configuration 

 

8. Learn how to edit and create new place types: Creation of a Place Types for Indoor Mapping

 

9. Learn how to edit and create new direction modes: Creation of a Direction Mode 

 

10. Learn how to migrate Campus Maps across instances: How to migrate Campus Maps across instances

11. Learn how to modify and create Connector Types for Indoor Mapping: Creation of a Connector Type for Indoor Mapping

12. Learn how to modify and create directions for Indoor Mapping: Creation of directions for Indoor Mapping

 

13. Understand the role of the View Editor in Indoor Mapping and learn how to use it: How to use the View Editor inside the Indoor Mapping Application 

 

14. Understand the different levels of zoom in Map Studio and their interests: Configuration of the different zoom levels in Indoor Mapping 

 

15. Learn how to set up and configure your Indoor Mapping instance for Workplace Service Delivery with a step by step video: Setting up and configuring Workplace Indoor Mapping

 

16. Learn how to create blocks in AutoCAD and how to configure Indoor Place Properties Mapping to retrieve information in your instance: How to use​ Indoor Place Properties Mapping

 

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