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Trying to Install WSD - Issue with Reservations

Hi,I have been trying to implement WSD and indoor mapping for a demo, and I am currently able to make reservations. Issue is I want to be able to set who the reservation is for rather than it defaulting to the current user, but I have had no luck. I ...

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Bushra Syed by Tera Contributor
  • 494 Views
  • 2 replies
  • 0 helpfuls

Wsd reservation subj updating with requested for name+subject

In ServiceNow Workplace Service Delivery (WSD), when a reservation's "sync_state" is set to "synchronized," the subject of the reservation record will automatically update to include the name of the "requested for" user, concatenated with the origina...

update class filed on cmn_location table.

I need to update class field on cmn_location for many rows. However it is not working for the test I did for only one row.Follow script I did:(when I ran it, field was populated as 'label'). var loc = new GlideRecord('cmn_location');loc.query('name',...

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adrianonova by Tera Contributor
  • 207 Views
  • 3 replies
  • 0 helpfuls

Resolved! Have the Location Directory load with a 'default' campus

We will be running a proof of concept (POC) for the WSD application shortly. The POC will last only a couple of months and will be limited to one building/campus. Ideally, we would like the Location Directory to load with the campus already selected,...

Community Alums by Community Alums  
  • 790 Views
  • 4 replies
  • 3 helpfuls

WSD Solution

Hello All -   I have a question on a WSD specific use case - A customer has reservation management of WSD enabled with the help of which users book a hot desk for their office visit. They have the mapping data available for the hot desk and of the pe...

Resolved! Indoor Mapping: Furniture Inside Room Not Showing

Hi Community,We are currently implementing WSD and have encountered an issue after uploading a CAD file in Map Studio. The CAD file includes some furniture within a closed room. We can see the furniture on the floor plan during the import process, it...

SVVSatyaM by Tera Contributor
  • 899 Views
  • 5 replies
  • 1 helpfuls

Resolved! Unable to stop Outlook from booking a room

Hi everyone, hopefully someone can shed some light on the issue i'm experiencing.We have a room that we want to stop people from booking.I've marked the room as not reservable, marked as inactive and blocked for the date range.I've also marked the se...