changing vector map fonts and map tiles in the WSD location directory
Does anyone have any knowledge of changing the map fonts or map tiles in the WSD location directory?(FQDN /ws?id=wsd_location_directory)
Forum Posts
WSD - Workplace profiles - import options?
Hi all,I really love the workplace profiles as it auto zooms in on the users preferred campus /floor etc while using the Location directory. This increase the User Experience to a great extend.But how did you manage creating and assigning these profi...
Print Badges in Visitor Management
Hi Guys, I had implemented the Workplace Visitor Management with the Kiosk Management.There is a Ui Action "Print Badges" that I'm trying to understand why is not working. I click it and nothing happens. Someone manage to print badges through this UI...
Resolved! Neighborhood – Deactivate users
Neighborhood members can be added manually or automatically (via User Assignment Rule, executed daily via Scheduled Job).To add members manually, create a record in the Workplace Profile Location Assignments Related List either on the Neighborhood Re...
Resolved! Neighborhoods - questions about the process...
Hi,I have 2 questions about the Neighborhoods process. Could you please help and clarify? Scenario: I've created 10 Neighborhoods and assigned places based on field criteria for "sn_wsd_core_space" table.Questions:1) What happens when a new space is ...
Booking window based on calendar week instead of booking date – is this possible?
Hi All,We are using Workplace Service Delivery (Desk Booking) and have a requirement around booking windows.I want to allow desk bookings up to 3 weeks in advance, but the calculation should be based on the calendar week, not the exact booking date.E...
WSD Integration with Microsoft Outlook add-in
Hi Team, We have requirement to implement WSD to integrate with Microsoft Outlook Add-ins and we have the below query about the bidirectional flow. If reservation is deleted from WSD, it will be also deleted automatically from my Outlook Calendar ? I...
Resolved! More option on the WSD Reservation on portal?
Hello All, We are currently trying to look the possibilities with Workplace Reservation Management. We have different workstations (focused workstation, Macbook dockstation, etc). I was wondering if we can configure extra filters on the WSD OOTB ...
Not able to access the WSD Search page in PDI
Hello Experts,I have installed all the required plugins with the demo data but still i am not able to access the WSD search page where i can make a reservation for the meeting room and Desk.Please help if have faced some similar issue while using WSD...
Add Comments to selected items in catering request
Hi all, When viewing the Catering request summary in the Employee Center, under additional details, I'm trying to add the Comments in the Selected Items popup. These comments are added to the Requested service items and not visible to the end user. ...
Workplace Space Reservation integration with Microsoft Outlook Add-ins
Hi Team, We have requirement to implement WSD integration with Microsoft Outlook Add-ins and we have below query to do the reservation. If I’ll deleted my reservation from WSD, it will be also deleted automatically from my Outlook Calendar ?If I’ll d...
WSD Case Templates behaving different as of recent patches?
We started receiving complaints this week about how some of our WSD cases are being created. When fulfillers create a case on a backend and fill out all of the information for a ticket and save it, some of the information is being altered when they ...
Resolved! (WSD) Workplace profiles dont zoom in on location directory
Hey ServiceNow Community, I have worked on several WSD projects now, and on most projects we use something OOTB called Workplace Profiles. Our plan with this functionality is to attach a space, floor, building, or campus to a profile. When using the ...
Resolved! Workplace Calendar Synchronization Creation of a sn_wsd_rsvsync_event from a Workplace Reservation
Hello,In WSD for the Workplace Calendar Synchronization how does the the sn_wsd_rsvsync_event get created. Looks like there is a Script Include WSDRSEventService with a createEvent method that creates the record but I can't find where its called from...
How to remove the attachment icon and attachement widget on the case submission page
I wanted to hide the attachment icon and attachment widget on the workplace case submission page for a specific record producer. This is on the workplace service portal. How can I do that?