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Resolved! Green/Red fill for Reservations

Hi everyone,  We have a request to make the fill color for available spaces more translucent. Specifically the ask is for Office's and meeting rooms to have less "green" when available so user are able to see the equipment/furniture inside the space....

cmaleblanc by Tera Contributor
  • 559 Views
  • 2 replies
  • 1 helpfuls

Time Highlighted in WSD_Search

Hello, I just updated to the newest version of the reservation tool. Once I started testing I noticed the below error when booking a space. The Numbers for time entry are being highlighted. I assume a conflict with a custom design, but I've searched ...

Reservationshighlights.jpg
cmaleblanc by Tera Contributor
  • 402 Views
  • 2 replies
  • 0 helpfuls

Workplace Service Delivery 13 question quiz

I have gone throught the Workplace Services Delivery NOWlearning class multiple times; Workplace Service Delivery (WSD) Essentials  But I cannot get over 54% correct on the 13 question quiz at the end.  And help/guidance would be appreciated?

David Hunt1 by Tera Contributor
  • 1724 Views
  • 8 replies
  • 0 helpfuls

Populate space count through old notification

I have developed a notification and scenario is I submitting a demand request 1 for 5 space. Once demand request get fulfilled now, I need trigger a notification. In that notification i need to pass space count from allocation table. example,in alloc...

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Trying to Install WSD - Issue with Reservations

Hi,I have been trying to implement WSD and indoor mapping for a demo, and I am currently able to make reservations. Issue is I want to be able to set who the reservation is for rather than it defaulting to the current user, but I have had no luck. I ...

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Bushra Syed by Tera Contributor
  • 543 Views
  • 2 replies
  • 0 helpfuls

Wsd reservation subj updating with requested for name+subject

In ServiceNow Workplace Service Delivery (WSD), when a reservation's "sync_state" is set to "synchronized," the subject of the reservation record will automatically update to include the name of the "requested for" user, concatenated with the origina...

update class filed on cmn_location table.

I need to update class field on cmn_location for many rows. However it is not working for the test I did for only one row.Follow script I did:(when I ran it, field was populated as 'label'). var loc = new GlideRecord('cmn_location');loc.query('name',...

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adrianonova by Tera Contributor
  • 297 Views
  • 3 replies
  • 0 helpfuls

Resolved! Have the Location Directory load with a 'default' campus

We will be running a proof of concept (POC) for the WSD application shortly. The POC will last only a couple of months and will be limited to one building/campus. Ideally, we would like the Location Directory to load with the campus already selected,...

Community Alums by Community Alums  
  • 905 Views
  • 4 replies
  • 3 helpfuls

WSD Solution

Hello All -   I have a question on a WSD specific use case - A customer has reservation management of WSD enabled with the help of which users book a hot desk for their office visit. They have the mapping data available for the hot desk and of the pe...