I want to limit what is shown in these search fields on the "wsd_location_directory" page. Currently it shows all active users including external customer_contact users that we dont want shown. I want to limit the options users have in that field. I ...
Been living with this issue for a few releases now. Kicked the can on dealing with it, as we hoped updating the plugins would take care of it organically. That hasn't been the case, so now I'm invested in troubleshooting. Failed to load resource: th...
Hello We are trying to integrate our Workplace Service Delivery Reservation Management system with Outlook. However, one issue that has come up is that we do not have a testing environment for our Exchange system. Is there a test Exchange environmen...
Hey everyone,I have an issue with configuring this app, I was following the guided set up and encountered an issue with the credentials when I tried to activate a Reservable Sync Configuration record, I couldn't find a solution for this so I left it ...
Howdy all, Does anyone have any recommendations on how to best use this system to perform this use case? Context: We have automation that kicks in from our ERP system to ServiceNow to create user profiles and then workplace profiles. However, the tr...
We have cad files in production instance using Nuvolo. Now we are replacing WSD and want to use existing cad files. but getting errors.this cad files were working perfectly but after updating the instance these cad files not working. Showing an inter...
Is there a note somewhere saying what optimum resolution/scale/size is for images to upload for workplace spaces and areas (the ones that will show to user when they click on a space in WSD). The images that I have get stretched/compressed so look st...
Is there a way to define that a space is only reservable on specific weekdays? For example, if a space is set as available on Monday and Wednesday, it will not show as available the rest of the week. I know there is an option to create block location...
We are trying to get a view for employees to use of the map that shows them what's available in terms of rooms, but not allow them to actually book the room. Is there a way to limit the wsd_search page to do this? We do want end users to be able to...
Hello, We have requirements to implement additional features on WSD location directory. Please see below requirements: 1) Currently, the Location Directory only displays the Desk ID on the map. Users need to click the Desk ID in order to see who assi...
Here is my requirement:when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting tr...
When a user makes a recurring reservation for a space that required approval, Approval records are generated for each occurrence. Is there a way to just ask for approval on the parent series (Source Reservation) and not each occurrence?
Hi everyone, We have a request to make the fill color for available spaces more translucent. Specifically the ask is for Office's and meeting rooms to have less "green" when available so user are able to see the equipment/furniture inside the space....
Hello, I just updated to the newest version of the reservation tool. Once I started testing I noticed the below error when booking a space. The Numbers for time entry are being highlighted. I assume a conflict with a custom design, but I've searched ...
I have gone throught the Workplace Services Delivery NOWlearning class multiple times; Workplace Service Delivery (WSD) Essentials But I cannot get over 54% correct on the 13 question quiz at the end. And help/guidance would be appreciated?
