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Resolved! WSD Reservable Module for CI's

 Within the Reservable module, there’s an option to make reservations for Configuration Items (CIs) under the reservation type “Configuration Items.” However, there’s no documentation available explaining how this specific option works. I’ve been try...

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allocation type property in scenario plan

Experts, Can I have both departments, Cost Center show up in the group by while creating the scenario plan along with neighborhood ?OOB client script only populates one of the allocation type along with NBHD . Is there a reason why both the values (d...

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Floor Map Color Coding Based on Dept

Experts, On workplace central, the floor map is getting displayed. I have allocated a few of the spaces to a department and when i do view by Department, it doesn't color the new allocated department. I am expecting the HR dept ( in legend ) to be co...

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Resolved! Neighbourhoods and restricting reservations

Hoping somebody out there (I'm looking at you ServiceNow ) can help me understand how Neighbourhoods can be used to restrict reservations in the Workplace Reservation 'Make a Reservation' experience. My simple requirement is to be able create a neigh...

Matt Forder by Tera Expert
  • 3332 Views
  • 15 replies
  • 3 helpfuls

Resolved! Scenario Plan Assigning a Department to unallocated space

Hello Experts, Is there a way to assign to a new Department to the unallocated spaces from scenario plan ?One of the basic purpose of the scenario plan is to have the ability to assign the unallocated spaces to diff departments without actually setti...

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Ram117 by Kilo Sage
  • 438 Views
  • 2 replies
  • 0 helpfuls

2D Indoor Mapping

Hi all,  I recently setup our building using the only raster file I could get my hands on. In the WSD Micro-Cert I used the CAD file demo data. I've just stumbled across this image in some ServiceNow doco and was surprised. This map is drastically di...

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Resolved! Tracking Assets to a workplace location

Experts,We are having a requirement to track the inventory of a particular building which will be used while handling the reservations. This inventory data needs to be updated regularly based on the reservation requests in place.Can we use alm_asset ...

Ram117 by Kilo Sage
  • 543 Views
  • 1 replies
  • 0 helpfuls

Auto updating Neighborhood space assignment task.

Hi,I have created our Neighborhoods filtered on Areas as we have many buildings and many restricted areas.My question is, if a space is moved or added to a new Area, how does the Neighborhood spaces get updated without manually entering the space in ...

Perry Cole by Tera Contributor
  • 233 Views
  • 1 replies
  • 0 helpfuls

WSD and Flows

Can anyone point me towards information or examples of using a subflow with a Workplace Service?  I see the option under fulfilment type and I would love to use it by pointing to the subflow, but it doesn't seem to work like requests and flows and I ...

Can I reserve a Space for someone else?

For example, I am a secretary and I would like to book a seat for someone else. So that his name is also on the reservation.Is this possible?(When you reserve something through the portal) Thank you in advance.

Hybrid Workstations?

Good morning all. I was wondering if anyone has successfully been able to implement hybrid spaces in their version of WSD and Space Management? What I mean by that is a hybrid space assignment, mixed between the "Assigned" and "Flex" desk.  Assigned ...

Peter F by Tera Contributor
  • 303 Views
  • 1 replies
  • 0 helpfuls