When you reschedule a reservation by dragging/dropping it on the Schedule view of the Event Planner (inside the Workplace Central workspace, ... /now/workplace-management/schedule-view) a workplace case (sn_wsd_case_workplace_case) is automatically c...
While accessing the floor map of a building from Workplace Central, I'm encountering the following error: *"Cannot read property 'name' from undefined."* Maps are installed, and they load and work correctly when creating a scenario plan. However, whe...
Hi expert,Is there API or integration with MS Place to get all location/building/floor/space from MS place?Please advice the best practice to get all location/building/floor/space from MS place.Thanks in advance,
I've been having a problem with a button in Indoor Mapping - Map Studio - Configure Floor, that isn't working as I expected. I'm not sure if there is a problem, or if I'm misunderstanding the use of a button because it doesn't seem to be consistent....
hello Experts,I am trying to follow some steps to import the CAD files into the system. Couple of things which I noticed are 1. When I am creating a campus from Map Studio, the address is not getting auto completed ( screenshot below ). I know that ...
Hi , I had upgraded my instance to Yokohama and I loaded all the data like spaces ,fots maps and all but I tried to download the snapshot from higher instance and import that snapshot XML to the lower instance and I tried to click the apply snapshot ...
Heyllo All, Recently we observed that the spaces are not available after the users are checked out. Which means if a user books a space for entire day and somehow if the user checked out the reservation, the space still shows as blocked/booked. Do...
Within the Reservable module, there’s an option to make reservations for Configuration Items (CIs) under the reservation type “Configuration Items.” However, there’s no documentation available explaining how this specific option works. I’ve been try...
Experts, Can I have both departments, Cost Center show up in the group by while creating the scenario plan along with neighborhood ?OOB client script only populates one of the allocation type along with NBHD . Is there a reason why both the values (d...
Experts, On workplace central, the floor map is getting displayed. I have allocated a few of the spaces to a department and when i do view by Department, it doesn't color the new allocated department. I am expecting the HR dept ( in legend ) to be co...
Hoping somebody out there (I'm looking at you ServiceNow ) can help me understand how Neighbourhoods can be used to restrict reservations in the Workplace Reservation 'Make a Reservation' experience. My simple requirement is to be able create a neigh...
Hello Experts, Is there a way to assign to a new Department to the unallocated spaces from scenario plan ?One of the basic purpose of the scenario plan is to have the ability to assign the unallocated spaces to diff departments without actually setti...
Hi, I am trying to add 15 minutes as buffer time between conference room reservations (without extra services). Is this possible?Thank you!
Hello, I am encountering an issue when developing a Reservable Module. This recurring reservation is giving an error when attempting to reserve the following space: The current settings for this module is as follows: I am a bit confused why this is ...
Hi all, I recently setup our building using the only raster file I could get my hands on. In the WSD Micro-Cert I used the CAD file demo data. I've just stumbled across this image in some ServiceNow doco and was surprised. This map is drastically di...
