Define user actions for task logging

Group workstation user actions as a task that can be logged to provide data for a Task activity analysis.

Before you begin

Role required: sn_tm_core.analyst, sn_tm_core.power_user, sn_tm_core.admin

Procedure

1. Navigate to Workspaces > Task Mining Workspace.
2. Select the name of the project you want to group tasks for.
3. Select the Task scope tab.
   If the list of active tasks is empty, no tasks have been defined for this project.
4. Select Create task.
5. On the form, fill in the fields.

Table 1. Task Definition form

Field	Description
Name	Name for the task.
Source Table	The table from which you choose what actions to group.
Filter	Condition based on the selected source table that determines the required task.
Activity Mapping	Activity that you want to group and from which you want to retrieve task state changes.
Start Pattern Point	State that triggers the starting point of the task.
End Pattern Point	State that triggers the end point of the task.

6. Select Submit.

Task definition for P1 incidents

To configure a task to track the status of P1 incidents from creation to closing, you would set the values in the following table.

Table 2. Example: P1 incident tracking task

Field	Value
Source Table	Incident
Activity Mapping	State
Start Pattern Point	New
End Pattern Point	Closed

What to do next

Select an analysis from available templates to tailor how the Task Mining project aggregates your workstation data. For more information, see Define how your data is analyzed and visualized.