Run work notes analysis

Generate a work notes analysis on a transition. 50 transition records are required to trigger work notes analysis, and 25 work notes must be eligible.

Before you begin

Role required: sn_process_optimization_analyst, sn_process_optimization_power_user, or sn_process_optimization_admin and you must have the now.assist.creator role.

Note:

Work notes with more than 5 words and fewer than 100 words are considered for the analysis.

Now assists are charged dynamically.

Important:

• 250 Now assists are charged per request. There is no limitation of work notes per request. You can load more results for the same request with no extra charge.
• If results are not displayed, then Now assists are not charged.

Procedure

1. Navigate to All > Workspaces > Process Mining Workspace.
2. From the list of projects, select a project.
3. Select any transition.
   A window is displayed with all the details.

   

4. From the Investigate section, select Work notes analysis.
   A scheduled task starts.
5. After the scheduled task is complete, select View result.

   The result is displayed.

   

   Use the thumbs up and thumbs down icons to provide feedback for the result that you have received.