Prevent a contributing indicator in a formula from following breakdowns

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • You can select contributing indicators in a formula to not be broken down. When a user applies a breakdown to the formula indicator, the breakdown does not apply to these indicators.

    When you apply a breakdown to a formula indicator, such as on a breakdown dashboard, the breakdown applies to all contributing indicators. You prevent a contributing indicator from being broken down using the syntax {{Indicator}}. You can also prevent a contributing indicator from following breakdowns by clearing the Allow breakdowns check box in the Browse for an indicator dialog. This dialog opens when you create

    For example, consider the formula [[Incidents]] / [[Customers]]. If you apply a region breakdown to this indicator, and specify EU as the breakdown element, the formula indicator returns scores using the formula [[Incidents > region = eu]] / [[Customers > region = eu]]. However, to view the EU incidents divided by the total number of incidents across all regions, you can write the formula as [[Incidents]] / {{Customers}}. Using the {{Indicator}} format causes the Customers indicator to ignore breakdowns. This way, when you apply the region breakdown with the EU breakdown element, this formula indicator is equivalent to the formula [[Incidents > region = eu]] / [[Customers]].

    You can still specify a breakdown and element for a contributing indicator that does not follow breakdowns for the whole formula indicator. Consider the formula [[Incidents]] / {{Customers > importance = high}}. In this example, the formula denominator is always broken down to include only the high-importance customers. Any breakdown applied to the formula indicator, such as the region breakdown, does not apply to the Customers indicator.