Supporting information for Now Assist for Operational Technology Service Management (OTSM)
Get a quick overview of the important information that is related to the Now Assist for Operational Technology Service Management (OTSM) application.
Supported language models for all Now Assist for OTSM skills and AI agents
You can use Now LLM Service, Now LLM Long Term Stable models (LTS), Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all Now Assist skills and AI agents. Use the Configuration Controls in AI Control Tower to define which options are available, then set the skill-level preferences in the Now Assist Admin console. For more information, see Large language models on the ServiceNow AI Platform®.
Supported user interfaces
The Now Assist for OTSM application includes the skills that are listed in the following table.
| Interface | Skill |
|---|---|
| Industrial Workspace |
|