View CIs consuming OTM subscription units

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Generate a list of currently countable CIs for each of the OTM applications: ServiceNow® OT Foundation, ServiceNow® OT Visibility and ServiceNow® OT Vulnerability and Response.

    始める前に

    • Ensure your organization has active OTM subscriptions.
    • Ensure that you installed the latest available version of the ITOM SU Licensing from ServiceNow Store.

    Role required: sn_itom_license.reader

    このタスクについて

    The CI list generated is strongly correlated to the most recent daily count of CIs. However, it's possible that the number of CIs on the generated list may display slight discrepancies compared to the latest daily count if any changes have occurred since the last daily count.

    手順

    1. Navigate to All > OTM License > Report OTM Licensable CIs.
      The Report ITOM Licensable CIs page appears.
    2. Select the application for which you want to see licensed CIs.
      • Foundation
      • Visibility
      • HLA
      • Health
      Applications for which you want to see licensed CIs
    3. To create a report for the selected applications, select Populate licensable CIs.
    4. To accept the confirmation message and generate the report, select Yes.

      The new report replaces the data in the previously generated report. You can cancel the report by selecting the application and then opting for the Cancel Job option.

    5. Wait for a few minutes and then refresh the page.
      The application status is displayed as Completed once the report has finished processing.
    6. Select the application and then select Show licensable CIs.

      The ITOM Licensable CIs page for OTM SKU displays the list of CIs with an OTM license.