Operational Technology Catalog Item form

When creating a new catalog item for the Operational Technology (OT) Service Catalog, fill out the following form fields.

The following tables describe the fields available in each section of the OT Catalog Item form.

表 : 1. Details

Field	Description
Basic Info
Item name	Name to appear in the catalog.
Short description	Text that appears on the service catalog homepage, search results, and the title bar of the order form.
Item details
Image	Image of the item.
Description	Full description of the item. This description appears in the catalog when a user selects the item or clicks the associated Preview link. You can embed videos, images, links to internal knowledge base (KB) articles, and links to external sources of information and instruction documentation.

表 : 2. Location

Field	Description
Catalogs
Selected catalogs	Catalogs this item appears in.
Categories
Selected categories	Category for the item. Categories can only be selected after the Catalogs field is populated. Catalog searches find only items assigned to a category in the Service Portal.
Topics
Selected topics	Topics for the item. Requesters can use the topics you added to find and access the catalog item once the catalog item is published.

表 : 3. Questions

Field	Description
OT Catalog Item Variable Set
Site	Site that’s affected by the catalog item.

表 : 4. Settings

Field	Description
Portal settings
Submit button label	Label for the submit button after the requester finishes filling out the catalog item form.
Hide 'Add to cart' button	If selected, the Add to Cart button is not displayed for the item. If the Show Add to Cart instance option of the widget is set to false, then this setting is ignored. This setting is selected by default if the Request method is Request or Submit. For upgrade scenarios, if the No cart field is selected in Platform, run the CatalogPortalSettingsMigration script include to update this setting to the Hide 'Add to Cart' field in the Portal Settings tab. 注: Applicable for a catalog item and order guide.
Hide ‘Save as draft’ button	If selected, the Save as draft button is not displayed for the item.
Hide quantity selector	If selected, the Quantity list is not displayed for the catalog item. This is selected by default if the Request method is Request or Submit. For upgrade customers, if the No quantity field is selected in Platform, run the CatalogPortalSettingsMigration migration script to update this setting to theHide Quantity field in the Portal Settings tab. 注: Applicable for a catalog item. An order guide inherits this setting from the included catalog item.
Hide delivery time	If selected, the Delivery Time field is not displayed for the catalog item. This is selected by default if the Request method is Submit. 注: Applicable for a catalog item. An order guide inherits this setting from the included catalog item.
Hide attachment button	If selected, the Add attachments button is not displayed for the catalog item. 注: Applicable for a catalog item and record producer. An order guide inherits this setting from the included catalog item.
Make attachment mandatory	If selected, adding an attachment is mandatory for the catalog item. 注: Applicable for a catalog item and record producer.

表 : 5. Access

Field	Description
Available for
User criteria granted access	Select the user criteria that can access the catalog item.
Not available for
User criteria denied access	Select the user criteria that cannot access the catalog item.

表 : 6. Fulfillment

Field	Description
Fulfillment method
Process engine	Sequence for item request fulfillment.
Selected flow	Flow that defines how the item request is fulfilled. 注: This field is only visible if you select Flow Designer Flow in the Process engine field.
Selected workflow	Workflow that defines how the item request is fulfilled. 注: This field is only visible if you select Workflow in the Process engine field.