Corrective actions

Corrective action enables you to address the asset issue, either by eliminating or replacing the asset.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

Procedure

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns.
2. Select the corresponding campaign record in which you want to import the impacted asset.
3. Select Corrective Actions.
4. Select New.
5. On the corrective action form, fill in the fields.
   For a description of the field values, see Corrective action form.
6. Select Save.
   Ready to use option is displayed.

   Note:

   Atleast one "In use" corrective action is required to initiate the recall campaign to In-progress.

   Corrective action must contain atleast one action charge line to move it to In use.