Product non-conformance case task

Create the non-conformance case task report for products that had an issue.

Before you begin

Role required: Quality Issue Management Admin or Product Non-conformance Triager (sn_mfg_qm.product_non_conformance_case_triager)

Procedure

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Non Conformance Case > Product Non Conformance Case Task.
2. Select New.
3. On the Product Non-conformance Case task form, fill in the fields.
   For a description of the field values, see Product non-conformance case task form.
4. Select Save.
   Notes is displayed.
5. On the Product Non-conformance Case task form, fill in the Notes fields.
   For a description of the field values, see Product non-conformance case task form.
6. Optional: Select Discuss.
   The Start a Sidebar discussion window is displayed.

   For a description of the field values, see Discuss form.

   • Select Start discussion.
   • Select Start private discussion.
7. Select Save.