Raise an inquiry on Partner Portal

  • Release version: Australia
  • Updated June 16, 2026
  • 1 minute to read

    • Raise a query or concern with the enterprise on the Partner Portal.

    Before you begin

    Role required: sn_prm.enterprise_partner_rel_manager, sn_prm.external_partner_manager or sn_prm.external_partner_ associate

    Procedure

    1. Navigate to the Partner portal.
    2. From the portal header, select My requests.
    3. From the drop-down, select Submit a request.
    4. Select General Inquiry.
    5. On the form, fill in the fields.
      To learn more about the fields on the inquiry form and their descriptions, see General Inquiry form.
    6. Select Submit.