Components installed with Sales Common

  • Release version: Australia
  • Updated August 10, 2026
  • 1 minute to read
  • Several types of components are installed with activation of the Sales Common (sn_sales_common) plugin, including user roles and tables.

    Roles installed

    Role title [name] Description Contains roles

    Sales manager

    [sn_sales_common.sales_manager]

    Assigns opportunities to sales agents based on the team's expertise and creates, reads, and updates opportunities.

    sn_sales_common.sales_agent

    Sales agent

    [sn_sales_common.sales_agent]

    Creates, reads, and updates opportunities assigned by a sales manager to identify, nurture, and convert opportunities into successful sales.

    • sn_quote_mgmt_core.quote_writer
    • sn_som_gen_ai.sales_ai_user
    • sn_meeting_mgmt.meeting_creator
    • sn_mcp_server.viewer
    • sn_crm_touchpoint.touchpoint_writer
    • sn_sales_forecast.forecast_viewer
    • sn_doc.reader
    • sn_customerservice.csm_workspace_user
    • sn_opty_mgmt_core.opportunity_setup_viewer
    • sn_opty_mgmt_core.opportunity_writer
    • sn_opty_mgmt_core.opportunity_allocation_writer

    Sales order specialist

    [sn_sales_common.sales_order_specialist]

    Includes both the sales agent role and the order agent role access, so sales order specialists can work on both middle-office and front-office activities for creating quotes and orders within a company.

    sn_sales_common.sales_agent

    Sales restricted agent

    [sn_sales_common.sales_restricted_agent]

    Provides access to leads, opportunities, quotes, sales territories, and other resources, enabling the user to manage the sales life cycle effectively through the responsibility framework.

    • sn_customerservice.cust_data_resp_granular
    • sn_opty_mgmt_core.opportunity_setup_viewer
    • sn_customerservice.csm_workspace_user
    • sn_crm_touchpoint.touchpoint_writer
    • sn_mcp_server.viewer
    • sn_opty_mgmt_core.opportunity_allocation_responsibility_write_granular
    • sn_meeting_mgmt.meeting_creator
    • sn_crm_customer_access_management_user
    • sn_quote_mgmt_core.quote_responsibility_write_granular
    • sn_prd_pm.product_catalog_viewer
    • sn_csm_ctxrul_mgt.context_variable_viewer
    • sn_tmt_core.inbound_queue_read
    • sn_opty_mgmt_core.opportunity_responsibility_write_granular
    • sn_csm_ctxrul_mgt.rule_matrix_viewer

    Sales operations specialist

    [sn_sales_common.sales_ops_specialist]

    Configures and optimizes the sales process within an organization by handling administrative and setup tasks, ensuring that the sales team operates within a well-structured framework for tracking and managing sales transactions from initiation to closure.

    • sn_som_gen_ai.sales_ai_admin
    • sn_opty_mgmt_core.opportunity_setup_writer
    • canvas_user
    • sn_opty_mgmt_core.opportunity_allocation_viewer
    • sn_doc.writer
    • sn_crm_touchpoint.touchpoint_reader
    • sn_quote_mgmt_core.quote_viewer
    • sn_opty_mgmt_core.opportunity_viewer
    • sn_sales_forecast.forecast_admin
    • sn_meeting_mgmt.meeting_viewer

    Tables installed

    Table Description

    Sales CRM Progression Checkpoint

    [sn_sales_common_sales_crm_progression_checkpoint]

    Records that track progression checkpoint events for an object as it moves through the sales life cycle.