View an order on the Business Portal

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Customers can view their orders using the Business Portal.

    Before you begin

    Role required: sn_customerservice.customer

    Procedure

    1. Log in to the Business Portal.
    2. Select Requests > View submitted request > View orders.
      The View order window has the following controls.
      • To search for orders - use the search option.
      • To sort, and filter orders - use the filter.
      • To export as a PDF, Excel, or CSV - use the Action icon .
      • To open an order - select the order number.
      • To navigate back to the main window - use the breadcrumbs.