View invoices on the Business Portal

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.

    Before you begin

    Role required: sn_customerservice.customer

    Procedure

    1. Log in to the Business Portal.
    2. Navigate to Requests > View submitted requests > View invoices.
      The following table provides the details displayed on the list view.
      Table 1. Invoices list view on the Business Portal
      Column Description
      Number Unique, system-generated invoice ID starting with the prefix ARINV.
      Short description Brief description about your invoice.
      Invoice date Date on which the invoice was created.
      Due date Date on which the invoice is due for payment.
      Account Name of the customer or business entity in the business-to-business (B2B) model.
      Customer contact Primary contact for your account.
      Billing location The billing address that appears on the original invoice.
      Shipping to location Reference to the location to which the order on the invoice is shipped.
    3. Select an invoice record number to view its details.