AI Risk and Compliance roles

The AI Risk and Compliance application installs the essential role to perform respective day-to-day operational tasks for managing AI systems across the enterprise.

Tableau 1. Roles and their descriptions

Role title [name]	Description	Contains roles
AI Risk and Compliance Admin [sn_grc_ai_gov.ai_risk_and_compliance_admin]	​The AI Risk and Compliance Admin can perform the following tasks: Set up risk and impact assessment frameworks. Configure risk assessment methodologies, risk contribution factors, and impact assessment templates. Define automation rules for impact assessments to determine applicable risks and controls based on the assessment responses. Set up and profile AI case types. Delete AI systems.	sn_risk.admin sn_smart_asmt.template_manager sn_grc_ai_gov.ai_risk_and_compliance_manager sn_smart_asmt.assessment_admin sn_grc_workspace.state_model_admin sn_smart_asmt.template_contributor sn_compliance.admin sn_compliance.control_framework_admin* sn_compliance.library_admin* sn_compliance.policy_admin*
AI Risk and Compliance Manager [sn_grc_ai_gov.ai_risk_and_compliance_manager]	​The AI Risk and Compliance Manager can access all AI systems on the system and perform the following tasks:​ Initiate impact assessments. Manage the lifecycle of an AI system. Initiate risk assessments. Initiate control attestations.	sn_grc_ai_gov.ai_risk_and_compliance_analyst sn_smart_asmt.template_contributor sn_smart_asmt.template_manager sn_risk.manager sn_compliance.control_framework_manager* sn_compliance.library_manager* sn_compliance.policy_manager* ​
AI Risk and Compliance Analyst [sn_grc_ai_gov.ai_risk_and_compliance_analyst]	The AI Risk and Compliance Analyst can access all AI systems assigned to them in the system and perform the following tasks only on the assigned records: Initiate impact assessments. Manage the lifecycle of an AI system. Initiate risk assessments. Initiate control attestations.	sn_smart_asmt.assessment_reader sn_grc_ai_gov.ai_risk_and_compliance_business_user sn_smart_asmt.template_reader sn_risk_advanced.ara_approver sn_grc_ai_gov.ai_risk_and_compliance_​reader sn_grc_workspace.user sn_risk.user sn_risk_advanced.ara_assessor sn_compliance.library_user* sn_compliance.control_framework_user* sn_compliance.policy_user* ​
AI Risk and Compliance User [sn_grc_ai_gov.ai_risk_and_compliance_business_user]	The ​AI Risk and Compliance User can perform the following tasks: Create AI case on the Employee Center. Work on the assigned tasks. Perform control attestations.	​ sn_grc_workspace.assessment_template_configuration_reader sn_smart_asmt.actor sn_grc.business_user sn_grc_workspace.user sn_smart_asmt.assessment_reader sn_compliance.control_framework_business_user* sn_compliance.library_business_user* sn_compliance.policy_business_user*
AI Risk and Compliance Reader [sn_grc_ai_gov.ai_risk_and_compliance_reader]	​The AI Risk and Compliance Reader can have read access to the AI systems and AI impact assessments.	sn_risk.reader sn_grc_workspace.user sn_compliance.library_reader* sn_compliance.control_framework_reader* sn_compliance.policy_reader* ​
AI System Reader [sn_grc_ai_gov.ai_risk_and_compliance_ai_system_reader]	​The AI System Reader can have read access to the AI systems on AI Control Tower workspace and AI Risk and Compliance workspace.​	NA​
AI Case Business User [sn_ai_case_mgmt.ai_case_business_user]	The AI Case Business User can create ​AI case and AI inquiry on the Employee Center.	sn_grc_case_mgmt.grc_case_business_user​
AI Case Analyst [sn_ai_case_mgmt.ai_case_analyst]	The AI Case Analyst can review the AI cases and AI inquiries assigned to them in the system and perform the following tasks only on the assigned records:​ Identify and manage impacted and related areas such as policies, regulations, and enterprise wide compliance risks. Identify and manage issues related to impacted areas to eliminate the root causes.	sn_grc_case_mgmt.grc_case_analyst sn_ai_case_mgmt.ai_case_business_user ​
AI Case Manager [sn_ai_case_mgmt.ai_case_manager]	​The AI Case Manager can review all the AI cases, AI inquiries, and its associated information.	​ sn_ai_case_mgmt.ai_case_analyst sn_grc_case_mgmt.grc_case_manager
AI Case Admin [sn_ai_case_mgmt.ai_case_admin]	The AI Case Admin can manage type profiles to segregate AI cases. They can set up assignment rules and delete AI cases.	​ sn_grc_case_mgmt.grc_case_admin sn_ai_case_mgmt.ai_case_manager

Important :

Roles indicated with an asterisk (*) indicate feature roles.

Remarque :

Feature Roles provide granular access to individual risk and compliance capabilities, enabling teams to share only the functionality they need. This capability replaces broad Integrated Risk Management (IRM) roles with feature-specific roles for better control. Non-Integrated Risk Management families like Privacy Management, Operational Sustainability Management, and AI Risk and Compliance are restricted from accessing IRM-specific data or core plugin features. This model ensures secure, domain-specific access and simplifies governance across GRC applications.

For more information, see https://www.servicenow.com/products/employee-center.html.