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Employee Center

Allow managers and employees to request services from anywhere with a unified portal. Keep everyone engaged, productive, and informed.
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Employee Center
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Benefits of Employee Center

Enhance the employee service experience

Give employees a unified portal to easily get help from HR, IT, facilities, and other departments.

Support your hybrid workforce from anywhere

Transform how work gets done with cross-departmental services, information, and tasks.

Connect with employees in moments that matter

Keep employees updated about company news, resources, and relevant info with targeted campaigns.

Empower managers to better support employee needs

Provide the tools and resources managers need to lead teams in a hybrid work environment.

Features of Employee Center

Empower managers to better support employee needs

Manager hub

Keep managers engaged with teams and equip them to better support employees.

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Serving up content via targeted campaigns and automation

Targeted campaigns

Serve up personalized content to employees based on profiles for location, role, and job type.

Using Employee Center directly within Microsoft Teams

Microsoft Teams integration

Submit requests, take action on notifications, and chat with virtual agents within Microsoft Teams.

Curating Employee Center experiences around topics

Curated experiences

Organize, customize, and streamline content creation around topic pages for easier self-service.

Additional features

AI-driven search

Find relevant content from any department and retrieve results from multiple places—quickly.

App launcher

See relevant and frequently used apps on your home page and in context with curated experiences.

AI-powered insight

Categorize general inquiries automatically by combining machine learning and historical data.

Org chart

Navigate, search, and contact employees more efficiently with an enhanced org chart experience.

Employee forums

Empower employees to participate in internal discussions and discover forum content through search.

Resources

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Data Sheets
Data Sheets
Analyst Reports
Analyst Reports
Case Studies
Case Studies
Videos
Videos

How to get Employee Center

Employee Center is available with these ServiceNow products.

Now Platform®
Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.
HR Service Delivery
Deliver the right experience to employees anywhere.
IT Service Management
Transform the impact, speed, and delivery of IT.
Legal Service Delivery
Modernize legal operations to make faster decisions and increase productivity.

You might also be interested in…

 

Employee Journey Management

Build complete workflows to support employees through complex moments.

 
 

Case and Knowledge Management

Standardize documentation, interactions, and fulfillment of employee inquiries and requests.

 
 

Virtual Agent

Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language.

 
 

Now Mobile

Find answers, get help, and make requests across departments from a single, native mobile app.

 

Dig deeper into Employee Center

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Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

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