Employee Center
Allow managers and employees to request services from anywhere with a unified portal. Keep everyone engaged, productive, and informed.
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Employee Center
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Benefits of Employee Center
Enhance the employee service experience
Give employees a unified portal to easily get help from HR, IT, facilities, and other departments.
Support your hybrid workforce from anywhere
Transform how work gets done with cross-departmental services, information, and tasks.
Connect with employees in moments that matter
Keep employees updated about company news, resources, and relevant info with targeted campaigns.
Empower managers to better support employee needs
Provide the tools and resources managers need to lead teams in a hybrid work environment.
Features of Employee Center
Intuitive, modular design
Create and configure engaging and robust self-service experiences with a user-friendly interface.
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Targeted campaigns
Serve up personalized content to employees based on profiles for location, role, and job type.
Microsoft Teams integration
Submit requests, take action on notifications, and chat with virtual agents within Microsoft Teams.
Curated experiences
Organize, customize, and streamline content creation around topic pages for easier self-service.
Additional features
AI-driven search
Find relevant content from any department and retrieve results from multiple places—quickly.
App launcher
See relevant and frequently used apps on your home page and in context with curated experiences.
AI-powered insight
Categorize general inquiries automatically by combining machine learning and historical data.
Org chart
Navigate, search, and contact employees more efficiently with an enhanced org chart experience.
Employee forums
Empower employees to participate in internal discussions and discover forum content through search.
Resources
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Data Sheets
ServiceNow® HR Service Delivery
ServiceNow HR Service Delivery Integrations
Analyst Reports
Application Development Without the Sprawl
Fosway 9 Grid
Case Studies
UC Irvine: How Do We Connect 400 Departments and 38 Divisions?
Boehringer-Ingelheim: How to Dismantle Global Siloes
Spectrum Health: How Do We Create One Ecosystem for IT and HR?
ServiceNow Helps SAAB Transform Its Onboarding Experience
Videos
Scale Service Solutions Across the Enterprise with ServiceNow Employee Center Pro
Combining the Power of ServiceNow HR Service Delivery with Your HCM
Boost Employee Productivity and Engagement with ServiceNow Employee Workflows
How to get Employee Center
Employee Center is available with these ServiceNow products.
Now Platform®
Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.
HR Service Delivery
Deliver the right experience to employees anywhere.
IT Service Management
Transform the impact, speed, and delivery of IT.
Legal Service Delivery
Modernize legal operations to make faster decisions and increase productivity.
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