Collaborating on apps using ServiceNow Studio

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 3 minutes de lecture

    • You can collaborate, or share app development in ServiceNow Studio with other people in your company.

    Collaboration is delegated development

    Collaboration, also referred to as delegated development, builds on the existing delegated development feature set in the ServiceNow AI Platform. It enables developers to invite other developers into apps so that they can co-create and develop the app together. Depending on your permissions, you can invite others to collaborate on an app with you, or request to join someone else's app. For more information on delegated development, see Delegated development and deployment.

    There are two standard types of collaborators when you co-develop an app with other people: owners and editors. Admins can create a custom collaboration role by adjusting permissions.

    Requirements for collaboration

    ServiceNow Studio supports the collaboration plugin for properly licensed customers.
    Remarque :
    1. You must have an App Engine Enterprise license to take full advantage of collaboration.
    2. If you already have the collaboration plugin installed, you can continue to use collaboration.
    3. Customers that don't have Collaboration installed will not be able to manage delegated development permissions in ServiceNow Studio. Existing delegated development permissions will still be respected within ServiceNow Studio.

    Apps that you can access

    The two ServiceNow Studio roles that can access ServiceNow Studio, admin and delegated_developer, have different access to apps:
    • Users with the admin role automatically have access to all apps in ServiceNow Studio.
    • Users with the delegated_developer role have access to:
      • Apps they create.
      • Apps they've been invited to edit (as an editor on the app).
      • All apps within the scope you have access to. For more information on scopes, see Application scope.

    If you know of an app that you want to work on but don't see it in ServiceNow Studio, contact your admin and ask that they give you permission to work on the app using the Collaboration app. The ServiceNow AI Platform Collaboration app is automatically installed with ServiceNow Studio. For more information about the Collaboration app, see Application collaboration.

    What app owners and editors can do

    There are two default collaborator roles for working on apps with other developers: owner and editor.
    • If you create an app, you're the owner of that app.
    • If you see an app in ServiceNow Studio that you've been delegated to work on, you can open it and begin working on it with whatever collaboration role the owner assigned you. That role is usually editor.
    Tableau 1. Default collaboration descriptors
    Descriptor Description
    Owner Owner of the application.
    • If you created the app, you're automatically the owner.
    • Owners can manage other collaborators for the app.
    • Owners can delete apps because they have the delete app permission.
    • Owners automatically get the delegated_developer role for the app.
    Editor
    • Editors can invite collaborators.
    • Editors have a more limited ability to edit the app.
    Remarque :
    For the full list of default owner and editor collaborator collaboration type permissions, see Collaboration permissions for ServiceNow Studio.

    Custom collaboration descriptors and permissions

    The collaboration descriptor that someone is assigned determines if they can assign, manage, and monitor delegated development permissions. For example, people who are owners can do more than people with the editor collaboration descriptor.

    If you want to create a customized collaboration role for help building your app, you can create a custom collaboration descriptor, which is a customized collaboration role. You then use collaboration permissions to control what developers (or users who deploy applications) can do in the app.

    If needed, admins can define custom collaboration descriptors to select when managing collaborators using the Collaboration app. For more information on custom descriptors, see Create collaboration descriptors to assign permissions.

    Managing collaboration permissions for other developers

    If you invite someone to collaborate on an app and they don't have the Delegated developer (delegated_developer) role, an App Engine admin must approve the collaboration request. For more information, see Delegated development and deployment.

    When you add a user or group to collaborate on an app, a collaboration task is generated behind the scenes, which initiates an approval flow. If you have App Engine Management Center (AEMC) installed, your admin can review and approve/deny these collaboration request tasks there. The collaboration task that goes to your admin provides information on which app a developer is being added to, and what permissions they get. Admins and approvers sometimes need to review these task records before they add developers to the application.

    If you don’t have AEMC installed, admins can navigate to All > App Engine > Collaboration > Collaboration Tasks.