Jumpstart Your Data Privacy
This accelerator delivers a practical introduction to ServiceNow Vault’s Data Privacy capabilities, enabling platform owners and security administrators to discover, classify, and anonymize sensitive data to support compliance, security, and trust.
Accelerator Overview
Jumpstart Your Data Privacy helps platform owners, security administrators, and compliance leads to learn how to classify and protect sensitive data across production and sub-production environments. It guides teams in setting up real-time protections to prevent unwanted sensitive data from entering the instance using the Data Privacy and Vault Console. This accelerator also introduces leading practices for data governance, anonymization, and privacy safeguards to support alignment with the regulatory and internal security standards.
Prerequisites
- Confirm admin access is in place to activate Data Privacy.
- Have a non-production instance ready for testing.
- Maintain a foundational understanding of data privacy principles and compliance requirements to get the most value from this accelerator.
What You Get
- Session Preparation
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- Provision of a temporary instance
- Activate and configure necessary plugins
- Customer Coaching Session #1 (up to 1.5 hours)
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Includes the following:
- Overview of Data Privacy in the ServiceNow Vault
- Applied demonstration of Data Privacy features:
- Data Discovery
- Data Classification
- Data Anonymization
- Leading practices and recommendations
- Temporary instance provided with 30 days access
- Customer Coaching Session #2 (Optional upon Customer request up to 1 hour)
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Opportunity for Q&A related to Data Privacy.
Requested Customer Resources
| Customer Resource | Responsibilities | Required | Recommended |
|---|---|---|---|
| Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provide leadership and oversight to the System Administrators, ensure team alignment to business strategy and the ServiceNow roadmap, and actively involved in the overarching governance of the platform. | ✓ | |
| System Administrator(s) | Maintain the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | |
| Security Administrators | Establish and enforce governance policies so all IT projects adhere to architecture standards, promoting consistency and alignment with organizational objectives. | ✓ | |
| Developer(s) | Write code for the ServiceNow platform. | ✓ | |
| Enterprise Architect(s) | Create and maintain the architecture framework that guides IT system development and deployment, ensuring seamless integration across components. | ✓ | |
| Trusted Service Partner(s) | Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customers going forward. | ✓ |