Exploring Operational Technology Request Management

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Operational Technology Request Management lets you access the Operational Technology (OT) Service Catalog to request OT catalog items and fulfill them based on the defined flows. OT workers can then create and submit an OT request from a catalog item, which helps provide a consistent experience and facilitates cross-functional requests.

    Operational Technology Request Management overview

    Watch an overview about the Operational Technology Service Management product suite to learn more about the Operational Technology Request Management.

    Operational Technology Request Management benefits

    With Operational Technology Request Management, you can apply the following benefits to your OT system and help your team manage catalog requests:
    • Provides a single view to efficiently manage multiple catalog requests​.
    • Encourages transparency, expedites request processes, and minimizes delays with automatic notifications and approvals.
    • Maintains the products and services menu that you can use to create and update catalog requests.