Employee Center for OT

Australia Operational Technology Management
Release
australia
ft:locale
ja-JP
ft:publication_title
Australia Operational Technology Management
ft:clusterId
optm
bundleId
optm
workflow
Technology
  • Operational Technology
  • Operational Technology Management licensing and subscriptions
  • Subscriptions for OTM
  • Install ITOM SU Licensing
  • View subscription statistics for OTM
  • Review OTM resource usage against allocated subscription units
  • Check CI count used for OTM subscriptions
  • View CIs consuming OTM subscription units
  • OTM SU Licensing References
  • Components installed with ITOM SU Licensing for OTM
  • Subscriptions form for the OTM products
  • OTM Licensing dashboard
  • Operational Technology Manager
  • Explore
  • Operational Technology Manager (OT) configuration item extension classes
  • CMDB CI classes for Operational Technology Manager
  • OT device data import and discovery
  • Differences between OT and standard IT networks
  • Viewing your installed Operational Technology applications
  • Configure
  • Implementing the CSDM framework for Operational Technology
  • Operational Technology and CSDM tables
  • Operational Technology Manager use case
  • Operational Technology and CSDM elements
  • Operational Technology FAQ
  • Operational Technology (OT) extension classes installation
  • Install Operational Technology Manager
  • Script includes installed with Operational Technology Manager
  • Assign Operational Technology Manager roles
  • Integrate
  • Service Graph Connector Integration for Claroty CTD
  • Configure guided setup
  • Validate NIDS sensors
  • Accessing connection details
  • CMDB classes targeted
  • Service Graph Connector for Microsoft Defender for IoT (Azure)
  • Configure guided setup
  • Validate NIDS sensors
  • Accessing connection details
  • Import OT devices using the Standard mode of discovery
  • CMDB classes targeted
  • Attribute mapping and classification
  • Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console)
  • Configure guided setup
  • CMDB classes targeted
  • Attribute mapping and classification
  • Use
  • Service Graph Connector for Microsoft Excel
  • Configuring the Service Graph Connector for Microsoft Excel
  • Assign Pre-import OT Worksheet Entry Review roles
  • Review class mappings
  • Review the system properties used by the Service Graph Connector for Microsoft Excel
  • Add a custom field mapping in the staging table for Service Graph Connector for Microsoft Excel
  • Add a custom implementation for device classification
  • Add a custom validation for devices
  • Test the Service Graph Connector for Microsoft Excel
  • View script includes used by the Service Graph Connector for Microsoft Excel
  • Using the Service Graph Connector for Microsoft Excel through import tasks
  • Create an import task
  • Prepare your spreadsheet
  • Validate imported staging records
  • Managing Validations
  • Preview existing OT records in the CMDB
  • Trigger a CMDB import for valid staging records
  • Create a remediation task for invalid staging records
  • Create an Operational Technology device in the Industrial Workspace
  • Edit or view OT devices after import or discovery
  • OT device related items and related lists
  • Operational Technology device form
  • Convert an IT hardware device to an OT device
  • Convert IT hardware to OT devices in a bulk edit
  • Convert your OT devices to IT hardware devices
  • Map IP addresses to OT devices
  • View and edit device to device connections
  • Managing Network Intrusion Detection System appliances
  • Validate the NIDS
  • Validate multiple NIDS sensors at once
  • Modeling an Operational Technology system service
  • Create an Operational Technology system service
  • Add a device to an Operational Technology system service
  • Map an Operational Technology system service to an equipment model entity
  • View the dependency map for an Operational Technology system service
  • Automatically convert your IT records to OT devices
  • Use CMDB groups to add OT context to IT CIs
  • Create CMDB OT Data Certification Policy
  • View SIR tasks related to an OT CI
  • Reference
  • Components installed with Operational Technology Manager
  • Installed software for Operational Technology Management
  • Industrial Core plugin
  • Create and use OT device naming strategy
  • Model categories for Operational Technology
  • APIs for IT to OT and OT to IT conversion
  • Operational Technology Backup Management data model
  • Operational Technology Version Control data model for Backup Management
  • Edit the protection policy for an OT View Rule
  • Related information
  • Operational Technology Discovery
  • Operational Technology Native Discovery components
  • Deploy Operational Technology Discovery
  • Before deploying OT Discovery
  • Enabling OT Discovery device communications
  • OT Discovery deployment scenarios
  • Get started with OT Discovery deployment
  • Discovery Console for Operational Technology (OT)
  • Use the Console interactive configuration wizard
  • Explore the Discovery Console for OT
  • Configure the Discovery Console for OT
  • Logging onto the Discovery Console for OT
  • Requirements for Discovery Console for OT installation
  • Install a Linux distribution OS
  • Install the Discovery Console for OT
  • Generate a certificate
  • Use the Console pages
  • Home page
  • Assets page
  • Adding an asset
  • Deleting assets in bulk
  • Images page
  • Auto Query page
  • Create an Auto Query
  • Create an Auto Query ignore list
  • Edit an Auto Query
  • Create a Quick Scan
  • Variables page
  • Create a Variable set
  • Edit a Variable set
  • Create a Site-specific Variable set to use with Auto Query
  • Results page
  • Filter results
  • Filter for Host Status
  • Sites page
  • Add a site
  • Edit or delete a Site
  • Create a Site-specific Variable set
  • Import sites
  • Export sites
  • Sensors page
  • Updates page
  • Network Zones page
  • Notifications page
  • Notifications Rules page
  • Add a Notification Rule
  • Certificates page
  • Activity page
  • Users page
  • Create a user
  • Edit a user's information
  • Force user to reset their password
  • Deactivating a user
  • Settings page
  • Certificate tab
  • Discovery Console for OT API
  • Edit Console API settings
  • Edit email settings
  • Export data
  • Edit the Query Driver settings
  • Upload firmware packages
  • Reprocess Auto Query Results
  • Edit Syslog settings
  • Download Console log files
  • Discovery Sensor for Operational Technology (OT)
  • Explore the Discovery Sensor for OT
  • Configure the Discovery Sensor for OT
  • Install the Discovery Sensor for OT
  • Register the Discovery Sensor for OT
  • Device Management Interface (DMI)
  • Deregister a Discovery Sensor for OT
  • Remove a lost Sensor
  • Operational Technology (OT) Discovery Collector
  • Explore the OT Discovery Collector
  • Configure the OT Discovery Collector
  • Install OT Discovery Collector on Windows
  • Install OT Discovery Collector on Linux
  • Use the OT Discovery Collector
  • Restart OT Discovery Collector on a Windows system
  • Restart OT Discovery Collector on a Linux system
  • Service Graph Connector for ServiceNow Operational Technology Discovery
  • Explore the Service Graph Connector
  • Service Graph Connector prerequisites
  • Install the Service Graph Connector
  • Service Graph Connector for ServiceNow OT Discovery guided setup
  • Configure the OT Discovery connections & credentials
  • Generate imports and validate the connections
  • Review and configure integration settings
  • Set up scheduled import jobs
  • Use advanced configurations for the Service Graph Connector
  • Review additional Service Graph Connector records
  • Support and troubleshooting
  • Feedback on OT Discovery
  • IT Discovery for Operational Technology (OT) Networks
  • IT Discovery for OT Networks related links and lists
  • Create an Operational Technology Discovery schedule and run the Discovery process
  • Now Assist for OTM
  • Explore
  • Configure
  • Supporting information
  • Activate the OT CMDB Search feature
  • Activate the Import OT device spreadsheet into OT CMDB agentic workflow
  • Edit trigger words for OT CMDB search
  • Use
  • Search for a related record
  • Use agentic AI in the OTM application
  • Import your device spreadsheet into OT CMDB
  • Upload, validate, and import OT devices
  • Industrial Process Manager
  • Explore
  • Industrial Process Manager common terminology
  • ISA-95 equipment model
  • Equipment model templates
  • Configure
  • Install the Industrial Process Manager
  • Industrial Workspace Admin application menu and Guided Setup
  • Assign Industrial Process Manager user roles
  • View and edit OT system properties
  • Defining equipment model templates
  • Create an equipment model template
  • Create hierarchical sorting levels
  • Create equipment model level types
  • Importing equipment model data
  • Populating your Microsoft Excel spreadsheet with equipment model data
  • Import your equipment model data
  • Assign or remove access for non-admins
  • Assign user criteria for Can Read access
  • Assign user criteria for Can Edit access
  • Managing an equipment model entity schedule
  • Create an equipment model entity schedule
  • Create a schedule entry
  • Associate a schedule with an equipment model entity
  • Attach a schedule to an equipment model entity
  • Detach a schedule from an equipment model entity
  • View a schedule for the equipment model entity
  • Add a child schedule
  • Use
  • Managing equipment models
  • Review and update the equipment model details
  • Create an entity for a new equipment model
  • View the equipment model hierarchy
  • View the equipment model OT device map
  • View the equipment model OT dependency map
  • Map the upstream production processes
  • Map the downstream production processes
  • Review the child entities for the equipment model entity
  • Add associated OT devices
  • Update entity name or parent entity
  • Bulk edit a site's Operational Technology Vulnerability Response assignment group
  • Generate a location hierarchy
  • Search for an equipment model entity
  • View all OT devices by managed network
  • Filter equipment model entities by operational status
  • Favorite a child equipment model entity
  • Automated Mapping Across Zone-based IP Network Groups
  • Workflow for the automated mapping feature
  • Configure Automated Mapping of OT devices using guided setup
  • Configure the OT Subnet Mapping scheduled flow
  • Automatically map all OT devices
  • Create a new OT subnet mapping record
  • Map all OT devices within a subnet
  • Map OT devices from the Equipment Model Manager
  • Map an individual OT device to an equipment model entity
  • Create an OT discovered subnet
  • View OT devices not assigned to a site
  • View unmapped OT devices
  • View OT subnet mappings
  • View all mapped OT devices
  • Reference
  • Components installed with Industrial Process Manager
  • ISA Equipment Model system properties
  • System properties used by the OT subnet mapping feature
  • Automated mapping components installed
  • Migrating site user access to user criteria and groups
  • User criteria form
  • Predefined filters for the Industrial Process Manager
  • Modify predefined filters
  • Site vs location
  • Related information
  • Operational Technology Vulnerability Response
  • Explore
  • Operational Technology Vulnerability Solution Management
  • Configure
  • Install Operational Technology Vulnerability Response
  • Assign OT VR roles
  • Create a site assignment group
  • Assign users to sites
  • Assign users to assignment groups
  • Assign vulnerable items to groups
  • Configure OT remediation task rules
  • Configure OT remediation target rules
  • Configure risk calculators
  • Configure OT vulnerability risk rollup calculator
  • Install certified Vulnerability Response integrations
  • Integrate
  • Vulnerability Response Integration with Claroty CTD
  • Install Vulnerability Response Integration with Claroty CTD
  • Assign Vulnerability Response Integration with Claroty CTD roles
  • Vulnerability Response Integration with Claroty CTD roles
  • Run the National Vulnerability Database integration
  • Configure the Vulnerability Response Integration with Claroty CTD
  • Connect to the Claroty CTD
  • Activate the Delta Import integration
  • Run the Claroty CTD Vulnerability Integration
  • Activate the Auto-Closure Integration
  • Configure the Full Import Integration from Claroty CTD
  • Set the system properties
  • Data mapping for the Vulnerability Response Integration with Claroty CTD
  • Errors for the Vulnerability Response Integration with Claroty CTD
  • Vulnerability Response Integration with Microsoft Defender for IoT (Azure)
  • Install the Vulnerability Response for Microsoft Defender for IoT (Azure)
  • Navigate to Guided Setup for the Vulnerability Response Integration with Microsoft Defender for IoT (Azure)
  • Connect to the Microsoft Defender for IoT (Azure)
  • Run the National Vulnerability Database integration
  • Configure integration scheduled jobs
  • Activate Auto-Close Stale Detections
  • Activate the Auto-Close Stale Detections job
  • Support for the Vulnerability Response Integration with Microsoft Defender for IoT (Azure)
  • Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console)
  • Install the Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console)
  • Assign Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console) roles
  • Run the National Vulnerability Database integration
  • Configure the Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console)
  • Microsoft Defender for IoT VR Configuration form
  • Configure import schedules
  • Configure the system ID of the OT Vulnerability Response integration
  • Configure Auto-Close Stale Detections
  • Use
  • View vulnerable items and solutions in the Industrial Workspace
  • View vulnerability exceptions in the Industrial Workspace
  • Create a remediation task
  • Select a start time for a remediation task
  • Split remediation task
  • View remediation tasks in the Industrial Workspace
  • Defer a remediation task
  • Understanding compensating controls for Operational Technology
  • Use compensating controls for Operational Technology
  • View Common Vulnerability Entries in the Industrial Workspace
  • Reference
  • Components installed with Operational Technology Vulnerability Response
  • Operational Technology Vulnerability Response vulnerable item form fields
  • Related information
  • Operational Technology Incident Management
  • Explore
  • Operational Technology Incident Management
  • Integrating with Industrial Process Manager
  • Configure
  • Install Operational Technology Incident Management
  • Migrate incidents to the new incident table
  • Assign roles to your users
  • Create an assignment group
  • Incident categories and subcategories
  • Edit a category or subcategory
  • Create a category or subcategory
  • Delete a category or subcategory
  • Create an incident state model
  • Define a priority lookup rule for incidents
  • Set the system properties
  • Create an assignment rule
  • Use
  • Managing OT incidents
  • Access control for incidents
  • Report an OT incident
  • Create an OT incident from an OT change request
  • Create tasks to fulfill an OT incident
  • Create a child incident
  • Visibility of incidents across sites
  • Synchronization between an incident and its incident tasks
  • Incident email notifications
  • Compose an email from an OT incident record
  • Resolve and close an incident
  • Edit related devices and equipment model entities
  • Reference
  • Assignment rule form
  • Components installed with Operational Technology Incident Management
  • Related information
  • Operational Technology Change Management
  • Explore
  • Using Operational Technology Change Management to optimize your production process
  • Configure
  • Install Operational Technology Change Management
  • Assign Operational Technology Change Management roles
  • Select a change model to fulfill change requests
  • Basic OT Change Model playbook
  • Advanced OT Change Model playbook
  • Use
  • Create a change request
  • Create a change task to fulfill a change request
  • Create a change request from OT device details
  • Create a change request from a remediation task
  • Create a change request from an incident record
  • Edit related devices and equipment model entities
  • Operational Technology change approval
  • Add an approver to review a change request
  • Managing change requests across sites
  • Visibility of change model records across sites
  • Change email notifications
  • Reference
  • Change categories
  • Components installed with Operational Technology Change Management
  • Related information
  • Operational Technology Knowledge Management
  • Explore
  • Configure
  • Assign roles to your Operational Technology Knowledge Management users
  • Create an OT knowledge base
  • Create the user criteria for an OT knowledge base
  • Assign the user criteria to an OT knowledge base
  • Review access to knowledge bases
  • Assigning knowledge workflows to an OT knowledge base
  • Reviewing the Knowledge Management property for an Operational Technology knowledge base
  • Use
  • Create a knowledge article from an OT incident record
  • Create a knowledge article in Industrial Workspace
  • Report a knowledge gap from an OT incident record
  • Approve requests to publish or retire a knowledge article
  • Assign feedback tasks
  • Find information in knowledge articles
  • Reference
  • Operational Technology Knowledge Management roles
  • Knowledge base form
  • Related information
  • Operational Technology Request Management
  • Explore
  • Applying Operational Technology Request Management to your OT system
  • Configure
  • Assign roles to your Operational Technology Request Management users
  • Catalog item categories
  • Create a catalog item for your Operational Technology Service Catalog
  • Create a fulfillment flow for an Operational Technology request
  • Use
  • Create an Operational Technology request on the Industrial Workspace
  • Operational Technology Request Management lists in the Industrial Workspace
  • Reference
  • Components installed with Operational Technology Request Management
  • Operational Technology Catalog Item form
  • Related information
  • Recommended Actions for OTSM
  • Explore
  • Recommended Actions for OTSM
  • Configure
  • Set up Recommended Actions
  • Configure AI Search for OTSM
  • Use
  • Apply Recommended Actions to your Operational Technology incidents
  • AI Enhanced Recommended Actions for OTSM
  • Explore
  • Configure
  • Set up AI Enhanced Recommended Actions for Operational Technology Service Management (OTSM)
  • Use
  • Contextualize an external document
  • Now Assist for OTSM
  • Explore
  • Configure
  • Supporting information
  • Skill inputs and triggers
  • Use
  • Summarize an OT incident
  • Generate resolution notes
  • Use agentic AI for OTSM
  • Activate an agentic workflow
  • Generate OT KB articles
  • Employee Center for OT
  • Explore
  • Configure
  • Use
  • Report an OT incident
  • Industrial Workspace
  • Explore
  • Operational Technology Action-Oriented Landing Page
  • Dashboard Library in the Industrial Workspace
  • Operational Technology Visibility dashboard
  • Operational Technology Vulnerability Response (PA) dashboard
  • Operational Technology Risk Management dashboard
  • Operational Technology Progress Scorecard
  • Operational Technology Unified Map experience in the Industrial Workspace
  • Operational Technology Hardware Vulnerability Assessment
  • Confidence score calculation for hardware vulnerability assessment
  • Confidence score reference tables for hardware vulnerability assessment
  • Operational Technology Network Map
  • Configure
  • Assign the Industrial Workspace role
  • Review the homepage destination rules for the Industrial Workspace
  • Setting up the Action-Oriented Landing Page
  • Set the system properties
  • Setting up the Operational Technology Progress Scorecard
  • Assign the Operational Technology Progress Scorecard roles
  • Validate the completeness score calculation
  • Review the indicator sources for a large number of records
  • Configure the expected OT devices for a site
  • Configure the data collection for the Operational Technology Progress Scorecard
  • Configure an indicator by threshold, weightage, and order
  • Set the system properties for the Operational Technology Progress Scorecard
  • Customize the module name
  • Setting up the Operational Technology Visibility dashboard
  • Configure the data collection for Operational Technology devices
  • Review the indicator sources for a large number of records
  • Setting up the Operational Technology Vulnerability Response (PA) dashboard
  • Configure the data collection for the Operational Technology Vulnerability Response (PA) dashboard
  • Review the indicator sources for a larger number of records
  • Setting up the Operational Technology Unified Map experience
  • Default settings of the Operational Technology Unified Map experience
  • Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setup
  • Assign roles for Hardware Vulnerability Assessment
  • Run NVD Integrations for Hardware Vulnerability Assessment
  • Configure properties for Hardware Vulnerability Assessment
  • Run scheduled jobs to perform Hardware Vulnerability Assessment
  • Configure Normalization Opt-in for Hardware Vulnerability Assessment
  • Delete obsolete and expired HVA records
  • Setting up the OT Network Map
  • Run the OT Network Map scheduled job
  • Set the system property
  • Use
  • Industrial Workspace homepage destination rules
  • Search for a record in the Industrial Workspace
  • NLQ Genius Results used in the Industrial Workspace
  • Site filter in the Industrial Workspace
  • Use the site filter
  • Operational Technology Progress Scorecard filters
  • Use the Operational Technology Progress Scorecard filters
  • Sort the Operational Technology Progress Scorecard
  • Configure the order of your important actions
  • Operational Technology Vulnerability Risk Rollup dashboard
  • Indicator sources and indicators for the Operational Technology Vulnerability Response (PA) dashboard
  • Operational Technology Vulnerability Response (PA) dashboard breakdowns
  • Operational Technology Vulnerability Response (PA) dashboard collection jobs
  • Data visualizations used in the Operational Technology Vulnerability Response (PA) dashboard
  • View an OT Unified Map
  • View a daily summary of Operational Technology device activities for an Equipment Model Entity
  • Use the Hardware Vulnerability Assessment menu in the Industrial Workspace
  • View and edit the OT Network Map
  • Domain separation and OT

Employee Center for OT

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • The Employee Center for Operational Technology (OT) is a central location where you can submit requests related to OT and industrial services.

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    Plan and configure your implementation of the Employee Center for OT

    Use

    Utilize the Employee Center for OT to help manage your OT system
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