Jumpstart Your Database Management

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • The Jumpstart Your Database Management Accelerator provides a demonstration of the possibilities and capabilities of Database Management.

    Accelerator overview

    Jumpstart Your Database Management provides Impact customers with a comprehensive overview and practical demonstration of effective database management. It focuses on how to properly purge and archive data, initiating discussions on customer database management enablement. This Accelerator demonstrates the possibilities and capabilities of database management and provides key resources and leading practices to help efficiently manage your database footprint and alleviate performance issues.

    Remarque :
    This Accelerator is available for Impact Guided, Advanced, and Total packages.

    Offered pursuant to the applicable Impact Accelerator Description available at  https://www.servicenow.com/legal/servicenow-impact.html

    What you get

    Session preparation
    • Provision a temporary instance
    • Activate related plugins
    • Review customer database growth report using Instance Observer
    Customer coaching session #1 (up to 90 minutes)
    Includes the following:
    • Overview of database management tools and leading practices:
    • Applied demonstration of:
      • Data archiving
      • Table Cleaner
      • Table rotation
      • Cloning
      • Background scripts
    • Key resources and guides on leading practices
    • 30 days access to the temporary instance is provided
    Customer coaching session #2 (optional upon customer request, up to 60 minutes)
    Opportunity for Q&A related to database management

    Requested customer resources

    One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.

    Tableau 1. Customer resource and responsibilities
    Customer resource Responsibilities Required Optional
    Platform Owner Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. ✓
    System Administrators Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks R and features. ✓
    Trusted Service Partners Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. ✓

    Requested information / access

    Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html

    Exclusions

    This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.

    ServiceNow resources are not responsible for implementing recommendations on customer’s sub-production or production instances.