Jumpstart Your AI Control Tower
This accelerator provides a demonstration of the possibilities and capabilities of ServiceNow’s AI Control Tower.
Accelerator Overview
Jumpstart Your AI Control Tower introduces Impact customers to ServiceNow's AI Control Tower. Through an applied demonstration, customers will gain a clear understanding of how it supports AI governance, helping them improve oversight and closely track their AI investments. This accelerator includes key resources and leading practice guides, enabling customers to leave feeling confident in their ability to govern AI initiatives effectively.
Remarque :
This Accelerator is available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages
What You Get
- Session Preparation
-
- Provision of a temporary instance (if applicable)
- Activation and configuration of related plug-ins
- Configuration of AI Control Tower
- Customer Coaching Session #1 (up to 90 min)
- Includes the following:
- Overview of AI Control Tower & Related Roles
- End User demonstration
- Technical Demonstration
- Walk-through of ServiceNow’s AI Control Tower life cycle workflow
- Temporary instance provided with 30 days access
- Leading practices guides and resources
- Customer Coaching Session #2 (Optional upon Customer requests-up to 60 min)
- Opportunity for Q&A related to ServiceNow's AI Control Tower
Requested Customer Resources
| Customer Resource | Responsibilities | Required | Recommended |
|---|---|---|---|
| Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and actively involves in the overarching governance of the platform. | ✓ | |
| System Administrator(s) | Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | |
| Subject Matter Expert(s) | Subject matter expert responsible for managing risks across the AI lifecycle and ensuring that AI assets comply with regulations, industry standards, and governance frameworks. | ✓ | |
| Developer(s) | Writes code for the ServiceNow platform. | ✓ | |
| Trusted Service Partners | Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. | ✓ |
Requested Information/Access
Remarque :
Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the Impact Accelerator Terms Matrix.