Application plugin installation sequence in Sourcing and Procurement Operations
The following table lists the Sourcing and Procurement Operations (SPO) plugins, their installation sequence, high-level descriptions, and dependencies.
중요사항:
Before installing a plugin listed in the Plugin name column, ensure that you install all corresponding dependencies listed in the Plugin dependencies column from the ServiceNow Store.
| Sequence | Plugin name | Description | Plugin dependencies |
|---|---|---|---|
| 1 | Finance Common Architecture [com.sn_fin] |
Maintains primary data such as Enterprise Resource Planning (ERP) sources, legal entities, accounting periods, and so on. |
|
| 2 | ERP Integration Framework [com.sn_fcms_intg] |
Provides integration support between the Platform and common ERP systems. |
|
| 3 | Common Service Delivery [com.sn_spend_sdc] |
Contains Finance Case, Finance Case Line, Finance Task, and Playbook status tables, as well as other infrastructure that forms the basis of Finance and Supply Chain workflows products. |
|
| 4 | Procurement Case Management [com.sn_spend_psd] |
Enables all employees to request services from the procurement team, and the procurement team to manage those requests. |
|
| 5 | Source-to-Pay Workspace [com.sn_spend_workspace] |
Provides a single environment for Procurement Specialists to work on purchase requisitions, sourcing requests, negotiations, procurement requests, and more. | None |
| 6 | Source-to-Pay Common Architecture [com.snc.sn_shop] |
Provides an architecture to store purchase orders, requisitions, sourcing requests, and other objects that are commonly used across the source-to-pay business processes. |
|
| 7 | Sourcing and Purchasing Automation [com.snc.sn_pr] |
Provides workflows and automation for sourcing requests, negotiations, and purchase requisitions. 주: If you want to leverage the demo data, you must repair the Sourcing and Purchasing Automation plugin. You can repair it now or after you have completed installing all the plugins. |
|
| 8 | Shopping Hub [com.snc.sn_spend_uib] |
Provides a streamlined, e-commerce like experience for employees to self-service requests, and source or purchase products and services through the procurement organization. This is an add-on experience to Employee Center. |
|
| 9 | Shopping Hub Mobile [com.sn_shop_mobile] |
Enables Shopping Hub and other employee experiences for procurement within the Now Mobile application. |
|
| 10 | Playbooks for Sourcing and Procurement Operations [com.sn_spend_cp] |
Provides a set of prebuilt playbooks, workflows, and experiences for employees, sourcing, and procurement to automate work that is typically managed through emails and spreadsheets. |
|
| 11 | Virtual Agent for Sourcing and Procurement Operations [com.sn_shop_va] |
Provides preconfigured topics for sourcing and procurement within a conversational interface, for employees to raise requests, find knowledge, and complete tasks. |
|
| 12 | Natural Language Understanding Models for Sourcing and Procurement Operations [com.sn_spend_nlu] |
Provides Natural Language Understanding (NLU) models to enhance the virtual agent conversation interface, using natural human utterances to detect the correct conversations intended by employees. |
|
| 13 | Source-to-Pay Integration Framework [com.sn_spend_intg] |
Provides a set of staging tables, transform maps, and workflows to integrate sourcing, third-party catalogs, ordering, shipments, and invoicing with Sourcing and Procurement Operations. |
Source-to-Pay Common Architecture |
| 14 | Procurement File Transfer Framework [com.sn_spend_ftp_intg] |
Extends the Source-to-Pay Integration Framework with Secure File Transfer Protocol (SFTP) and File Transfer Protocol (FTP) functionality, designed for integrating with systems that don’t support Representational State Transfer (REST) or Simple Object Access Protocol (SOAP) based integration methods. |
|
| 15 | Performance Analytics for Sourcing and Procurement Operations [com.sn_spend_pa] |
Provides a set of preconfigured metrics and dashboards to assess spend, operational efficiency, and team performance across the Sourcing and Procurement Operations product. |
|
| 16 | Risk Assessments Integration for Sourcing and Procurement Operations [com.sn_spend_vrm] |
Provides a set of capabilities to trigger risk assessments on a supplier during the sourcing or purchase requisition workflow using Third-party Risk Management. |
|
| 17 | Project Costing for Sourcing and Procurement Operations [com.sn_spend_ppm] |
Provides a set of capabilities to automate the calculation of planned versus actual cost by linking purchase orders to cost plans within Project Portfolio Management. |
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| 18 | Source-to-Pay Operations with Contract Management Pro [com.snc.sn_spend_clm] |
Provides streamlined cross-team collaboration and enables legal professionals to run their contracting work within the sourcing and purchasing process. With this integration, procurement specialists can initiate contract requests manually throughout the sourcing and purchasing process. |
|
| 19 | Now Assist for Sourcing and Procurement Operations (SPO) [com.sn_spend_gen_ai] |
Uses procurement-related topics to route requesters to the appropriate intake channels, and then through conversation, helps to submit their requests. |
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| 20 | Advanced Work Assignment for Source-to-Pay Operations [com.snc.sn_spend_awa] |
Provides configurations to support automatic routing, queuing, and assignment of procurement cases, emails, and live agent chat conversations. |
|
| 21 | Process Mining for Source-to-Pay Operations [com.sn_s2p_mining] |
Provides the ability to use Platform's Process Mining capabilities on the Source-to-Pay workflows to which customers are entitled to analyze and improve source-to-pay processes. | Source-to-Pay Common Architecture |
| 22 | Primary Data Integration with SAP [com.sn_sap_data_int] |
Provides the ability to fetch entity data like legal entity, cost center, material, supplier, and so on, from SAP ECC and SAP HANA into ServiceNow. |
|
| 23 | Sourcing and Procurement Operations Integration with SAP [com.sn_psm_sap_int] |
Provides the ability to send purchase orders, receipts, and returns created in Sourcing and Procurement Operations to SAP ECC and SAP S4 HANA. |
|
| 24 | Procurement for Field Service Management com.snc.fsm_psm_mobile |
Provides an integration with the Field Service Management application. With this integration, a field service agent can engage with procurement and place an order to purchase a required part
from a vendor or supplier. 주: This application is owned by the Field Service Management team. |
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