Capability Details Page
View the various details for a capability using the Capability details page.
You can access capability details by selecting a capability from a product adoption roadmap or the a capabilities map.
The Capability details page displays information for a capability including description, relevant product adoption guidance, and it's alignment to business objectives.
You can use the About section to view detailed capability information to support informed decisions and Related accelerators to find relevant tools to help you implement and the capability.
| Capability details | Description |
|---|---|
| About | |
| About this capability | View the workflow, usage status, entitlement, and product for the selected capability. Note: You can edit the Usage status for the
selected capability by selecting the edit icon. |
| Capability Notes | View and edit additional information specific to a capability. You can view these notes by either selecting the capability from the capabilities map or a product adoption roadmap. |
| Guidelines for phase (Phase name) | View and edit notes specific to the phase for adoption guidance related to the capability that helps to ensure a smooth and effective product adoption. Some examples include prerequisites, dependencies, preparation
materials, training, or any other adoption guidance fromServiceNow. Note: This section is only available when the capability is selected from the product adoption roadmap. |
| Support these business objectives | View and edit the business objectives related to a capability. Select Add business objective to add or remove business objectives for the selected capability. |
| Accelerators from the catalog |
View the accelerators currently associated with the selected capability. Select an accelerator to view details for the accelerator including activities and time estimates. Select View accelerator and initiative catalog to view your list of accelerators and initiatives. From accelerator details, you can select Request accelerator to initiate the accelerator. |
| Requested Accelerators | View all the previously requested accelerators for the selected capability. |