Using Impact Store Application

The Impact Store Application is available directly through your ServiceNow instance and is accessed in addition to the Impact Delivery Instance portal.

Impact store application key features

Table 1. Navigation menu options

	Menu	Details
	Impact home page	Navigate to the Impact Workspace from your ServiceNow instance to explore the Impact Home page: Use the progression checklist to onboard your team. Familiarize your team with Impact Store App features by following the Guided Tour. Interact with your Impact team. Receive tailored recommendations for next steps.
	Impact Platform Health	Use the diagnostic tool that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.​
	Impact store app value management	View your capabilities and product adoption roadmaps for your ServiceNow instance: See the applications, or capabilities, at your disposal for achieving your business objectives. View a recommended implementation sequence for your capabilities organized into specific phases for optimal implementation.
	Impact store app value management	Captures your business objectives, which are high-level goals tied to measurable outcomes that help illustrate value over time.
	Impact Store Application Accelerators and Initiatives	Initiatives catalog: Actionable engagements and workstreams that support your digital transformation. Accelerator catalog: Fixed-scope offerings with experts behind each option to quickly provide value exactly where you need it

Important:

In order to access various levels of Impact, a role must be assigned to you. Your Impact Administrator can assign the appropriate roles to you. See Impact User Management for additional information.