Jumpstart Your Document Intelligence
This Accelerator provides a demonstration of the possibilities and capabilities of Document Intelligence.
Accelerator Overview
Jumpstart Your Document Intelligence provides Impact customers with an overview of Document Intelligence and an applied demonstration on how to accurately and efficiently extract information from documents to the ServiceNow AI Platform, enabling you to quickly process consistently formatted documents that change over time. This Accelerator demonstrates the possibilities and capabilities of DocIntel, how to configure the solution, and provides key resources and leading practices on getting started.
Attention: This is a separate functionality from Now Assist in Document Intelligence which is not included in this engagement.
For more information on Document Intelligence, see Document Intelligence.
What You Get
- Session Preparation
- Provision a temporary instance
- Activate the DocIntel plugin
- Configure DocIntel and create demonstration use cases
- Customer Coaching Session #1 (Up to 90 minutes)
- Includes the following:
- Overview of DocIntel and supported documents
- Applied demonstration of DocIntel
- Configuration overview
- How to monitor performance using the Analytics Dashboard
- Key resources and leading practices guides
- 30 days of access to the temporary instance
- Customer Coaching Session #2 (Optional upon Customer request - up to 60 minutes)
- Opportunity for Q&A related to Document Intelligence
Requested Customer Resources
| Customer Resource | Responsibilities |
|---|---|
| Platform Owner (Required) |
Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. |
| System Administrator(s) (Required) | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. |
| Process SME leveraging Documents (Recommended) | Subject matter expert responsible for current processes that leverage attached documents. |
| Service Desk Manager(s) (Recommended) | Subject matter expert responsible for managing Service Desk. |
| Trusted Service Partners (Recommended) | Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. |
Requested information / access
Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.htmlExclusions
This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.
ServiceNow is not responsible for implementing recommendations on Customer’s non-production or production instances.