Viewing user analytics

The Users page within the Data Foundation module enables views of individual user journeys through your applications, from their first session to the most recent within the defined date range.

View user analytics and behavior, including taps and swipes, and other timeline actions. Select the users you want to see, set filters, and drill down into individual user sessions for closer insights.

Table 1. Users list

Field	Description
User ID	Automatically generated number assigned to each unique user tracked by Usage Insights. Select the User ID to view the user's sessions and Activity timeline.
Hashed User ID	Generated hashed sys_id value for each user. Actual user IDs are not displayed. Instead they are automatically hashed via the SHA-256 hash function. Note: Users not logged into the portal are displayed as “Anonymous”.
Sessions	Total number of sessions the user has performed across all versions and devices.
First Session	Date and time when the user first accessed the application.
Last Session	Date and time when the user last began a session.
Average session duration	Average time the user spent in the application across all versions and devices.
Devices	All web or mobile devices the user has installed the application on.
Locations	The number of locations the user has accessed the application from.

Note:

Users lists can only be reordered by user index.

Filter options

You can filter the Users list by date range, User type, and Country by default. Using the Add filter option, you can filter on Locale, Department, Role, Group, and Manager, as well as by your custom User filters.

Note:

The Add filter options use a logical AND operator, meaning that the results must meet both the criteria in the default filters AND the criteria in the additional filters to be included in the visualizations.