Preventive action

  • Release version: Zurich
  • Updated January 8, 2026
  • 1 minute to read

    • Create the preventive action for product quality issue case.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Quality Investigation > Preventive Action.
    2. Select New.
    3. On the Preventive Action form, fill in the fields.
      For a description of the field values, see Preventive action form.
    4. Select Save.