Plugins installed with Service Portal

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The following plugins are installed with the Service Portal for Enterprise Service Management [com.glide.service-portal.esm] plugin, which is a ServiceNow AI Platform feature that is active by default.

    • Service Portal - Knowledge Base [com.glide.service-portal.knowledge-base]
    • Service Portal - Service Catalog [com.glide.service-portal.service-catalog]
    • Service Portal - Service Status [com.glide.service-portal.service-status]
    • Service Portal Configuration Pages [com.glide.service-portal.config]
    • Service Portal Designer [com.glide.service-portal.designer]
    • Service Portal Surveys [com.glide.service-portal.survey]

    If Service Portal [com.glide.service-portal.esm] is not active on your instance, you can activate by following the Activate a plugin instructions.