Application plugin installation sequence in Accounts Payable Operations

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 5분
  • View the consolidated list of plugins, high-level description of each plugin, and the dependencies that are required before installing each plugin in Accounts Payable Operations.

    중요사항:
    Before installing a plugin listed in the Plugin name column, ensure that you install all corresponding dependencies listed in the Plugin dependencies column from the ServiceNow Store.
    표 1. Application plugin list
    Sequence Plugin name Description Plugin dependencies
    1

    Source-to-Pay Common Architecture

    [com.snc.sn_shop]

    Maintains primary data such as Enterprise Resource Planning (ERP) sources, legal entities, accounting periods, and so on.
    • Finance Common Architecture [com.sn_fin]
    • Service Delivery Common [com.sn_spend_sdc]
    2

    Source-to-Pay Workspace

    [com.sn_spend_workspace]

    Provides a single environment for Procurement Specialists to work on purchase requisitions, sourcing requests, negotiations, procurement requests, and more. 10
    3

    Supplier Collaboration Portal

    [com.snc.sn_supplier_sp]

    Includes demo data and relatedServiceNow Store applications and plugins.

    Supplier Common Architecture [com.snc.sn_slm]

    4 Glide Virtual Agent Activate the virtual agent chatbot (chat channel) in the supplier portal for suppliers to complete Accounts Payable Operations related self-service tasks.
    5

    Advanced Work Assignment for Source-to-Pay Operations

    [com.snc.sn_spend_awa]

    Provides configurations to support automatic routing, queuing, and assignment of procurement cases, emails, and live agent chat conversations.
    • Advanced Work Assignment [com.glide.awa]
    • Agent chat [com.glide.interaction.awa]
    6

    Document Intelligence

    [com.snc.docintel]

    Provide solutions that enables any organization to automate and accelerate the process of extracting data from documents.

    sn-docintel-iframe

    [com.sn_docintel_iframe]
    7

    Document Intelligent Admin

    [com.snc.docintel_admin]

    Provides full access to the Document Intelligence application, apart from modifying a subset of system properties, and the billing and internal tables.

    sn-docintel-iframe

    [com.sn_docintel_iframe]

    8

    Accounts Payable Operations integration with Document Intelligence

    com.sn_ap_ic

    Enables you to automatically capture data from incoming invoices, thus significantly reducing manual effort.

    Document Intelligence

    [com.snc.docintel]

    9

    Invoice Case Management

    [com.sn_ap_cm]

    Includes demo data and relatedServiceNow Store applications and plugins.
    • Source-to-Pay Common Architecture [com.snc.sn_shop]
    • Source-to-Pay Workspace [com.sn_spend_workspace]
    10

    Accounts Payable Invoice Processing

    [com.sn_ap_apm]

    Enables Accounts Payable specialists to ingest invoice documents and extract invoice data using Document Intelligence
    • Invoice Case Management [com.sn_ap_cm]
    • Accounts Payable Operations integration with Document Intelligence [com.sn_ap_ic]