ServiceNow AI Research

Large Language Models

The BigCode Project Governance Card
This document serves as an overview of the different mechanisms and areas of governance in the BigCode project. It aims to support …
Capture the Flag: Uncovering Data Insights with Large Language Models
The extraction of a small number of relevant insights from vast amounts of data is a crucial component of data-driven decision-making. …
Lag-Llama: A Foundation Model for Probabilistic Time Series Forecasting
In this work, we present Lag-Llama, a general-purpose probabilistic time series forecasting model trained on a large collection of time …
The Unsolved Challenges of LLMs in Open-Ended Web Tasks: A Case Study
In this work, we investigate the challenges associated with developing goal-driven AI agents capable of performing open-ended tasks in …
LLM aided semi-supervision for efficient Extractive Dialog Summarization
Generating high-quality summaries for chat dialogs often requires large labeled datasets. We propose a method to efficiently use …
MAGNIFICO: Evaluating the In-Context Learning Ability of Large Language Models to Generalize to Novel Interpretations
Humans possess a remarkable ability to assign novel interpretations to linguistic expressions, enabling them to learn new words and …
PromptMix: A Class Boundary Augmentation Method for Large Language Model Distillation
Data augmentation is a widely used technique to address the problem of text classification when there is a limited amount of training …
Equivariant Adaptation of Large Pre-Trained Models
Equivariant networks are specifically designed to ensure consistent behavior with respect to a set of input transformations, leading to …
Causal Discovery with Language Models as Imperfect Experts
Understanding the causal relationships that underlie a system is a fundamental prerequisite to accurate decision-making. In this work, …