ServiceNow Research

Alexandre Drouin

Alexandre Drouin

Research Lead

Human Decision Support

Alexandre Drouin is a Research Scientist and the Research Lead of the Human Decision Support Program. He joined ServiceNow Research from Element AI, which he integrated in 2017. He holds a Ph.D. in Computer Science from Université Laval, where he was supervised by François Laviolette. In addition to his position at ServiceNow Research, he is an Adjunct Professor in the Department of Computer Science and Software Engineering at Université Laval and is a member of the scientific committee of Brief.Science. Alexandre’s research interests include algorithms for causal discovery/inference from observational data, practical applications of causal inference, learning robust models from heterogeneous data, and time series forecasting.

  • Causality
  • Time Series Forecasting
  • Decission Making


Invariant Causal Set Covering Machines. Workshop on Spurious Correlations, Invariance, and Stability (ICML),  2023.

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