Read the 2026 Gartner Magic Quadrant for Workplace Experience Applications and see why ServiceNow was named a Leader.
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Analyst Report ServiceNow Named a Leader in the 2026 Gartner® Magic Quadrant™ for Workplace Experience Applications

See why global enterprises trust ServiceNow to power the modern workplace experience.

ServiceNow has been recognized as a Leader in the Gartner® Magic Quadrant™ for Workplace Experience (WEX) Applications. Read the complimentary report to see how analysts evaluate the WEX market and what sets the Leaders apart.

In the report, you'll find:

  • How the WEX market is evolving: From basic space booking to AI-powered, unified platforms that integrate HR, IT, and facilities across the enterprise.
  • What makes a Leader: The criteria Gartner uses to evaluate vendors on execution, innovation, and completeness of vision.
  • Why ServiceNow was recognized: Including our investments in agentic AI, indoor mapping, space optimization, and the Now Platform's universal orchestration layer.
Gartner, Magic Quadrant for Workplace Experience Applications, Sohail Majumdar, Christopher Trueman, 6 April 2026.
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
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