I would like to get your feedback on the most effective approach for managing anticipated high volume of transactions in ServiceNow, specifically with the expectation of around 1 million transactions per day from our SAP system.We have two options to...
Hi gurusWhy MS Intune integration OOB puts laptops, workstations in the Computer [cmdb_ci_computer] table instead of cmdb_ci_pc_hardware?Still handheld computers are put in computer class child table: cmdb_ci_handheld_computing! What table should now...
You all are aware there ServiceNow is expanding its products left and right. New products/solutions coming up frequently.Enhancements added to existing products.Some product you would have learnt and ServiceNow would have deprecated and replaced with...
I read in ServiceNow docs which says there are over 1200 definitions that have been assembled into its library as on today. Is there a way to get the list of all ServiceNow health scan definitions?
We are discussing making the switch from Zing to AI Search, and there has been some concern about system performance. I understand that during the indexing process we may see some degradation, but we can schedule this for downtime, and I'm not that c...
Need a L2, L3, L4, Manager, Caller Level Hierarchy filter with dynamic Content Block to have based to reflect the content automatically when the user logged in.
Is there a way to Skip approval if opened by or requested for title contains director or president in flow designer?In the workflows, we have a IF conditions and we added a script but I cannot figure it out in flow designer. How can this be achieved...
1. Which scan is preferred? Why?2. Which scan has more KPIs/definitions? Based on the docs I read, I feel that Health scan is better as it as huge collection of definitions (~1200 definitions OOB) in contrast to (~300 checks/KPI's OOB) in instance sc...
1.What exactly is MSP ServiceNow instance? Who owns it?Is it like only if the instance is owned by Managed service provider and providing services to its customers is called MSP ServiceNow instanceorEven if the instance is owned by the customer, but ...
I am seeking to understand the potential long term impact of the high level of customization within the ServiceNow Incident Management module.Specifically, I am concerned about what could be missed in future if we continue with the customizations rat...
How can the current update set name be shown in the Next Experience unified navigator beside the globe icon.
In Incident form, if template is created with a retired service and when this template is applied on the incident the ticket will be submitted on retired services.We want to restrict retired services to be used in templates or a validation to be done...
Good evening, We're installing an on-prem instance of ServiceNow Kingston. I'm running into a little bit of confusion when reviewing the SNOW HI documentation (KB article). I'm configured on a VM running Red Hat Enterprise Linux 6.9 but now I'm at th...
Hi, As most of you are aware, the new Security Center's settings are checked to provide a score of your overall security posture of your instance. This score is highly relative due to different organizational policies and existing implementations.Bas...
i All, I want to change the banner logo of instance depending on companies.For example: If any Puma's user logins so he should see puma logo in banner, if any adidas user uses that instance so he should see adidas logo in banner. How can we achieve t...