In this video series, I walk through a process similar to how we at ServiceNow create Service Graph Connectors (SGC). The SGC program is very structured with certain standards and architectural requirements, so these videos don't follow all of those...
In this ~37 minute video I walk through how to create a data integration using the IRE and IntegrationHub-ETL, the same tools used by the Service Graph Connector team to make CMDB integrations. Support for non-CMDB tables became available in the Uta...
Introduction Often your third-party API provides data that is not supported in the existing CMDB data model. When this occurs, there are several options: Normalize the data and use an existing field Create a custom extended class Create a custom fi...
Hello CMDB community, We just posted this short overview of what's new in our Utah family release for the CMDB, Service Graph Connectors and CSDM. Here is what's included in this update with direct links to that topic in the video: 1:18 - IRE...
Managing APIs as Configuration Items (CIs) using Configuration Management principles provides several benefits for organisations relying on software development. A structured approach with a well-defined API catalogue, change management process, vers...
Industry-specific data must meet an organization's capabilities for a business to succeed. Banking and healthcare industries, for example, must have accurate monetary, customer, and patient information. Business success is at risk if this data is no...
I was not able to find exactly how to do this on any forums/posts or even the SolarWindows Thwack. Through some trial and error and some troubleshooting with Solarwinds - we now can import these. Steps. Edit the Flow Designer Action - ( or create ...
Welcome to ServiceNow® Discovery Are you ready to start your ServiceNow Discovery implementation journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources—all designed to se...
Knowledge 2023 is right around the corner! Once again, I'm honored to be able to speak at the conference on how you can save 1000s of hours annually using Integration Hub - Extract Transform Load on Tuesday, May 16th, 10:30 AM.So what are you waiting...
IntroductionCyber resilience has become a critical factor for organisations both large and small. With the prevalence of realised cyber threats such as data breaches, ransomware attacks, and phishing, organisations need to ensure that they can withst...
1. Adjust preview size property and use small size import set Check log to see if below error shows up: api_name:sn_int_studio/studio, resource:sn_int_studio/studio/metadata/{appFeedSysId} Transaction cancelled: maximum execution time exceeded Th...
2022 saw a slate of amazing new capabilities added to the CMDB, and at times it can be hard to keep up with everything that's come out over the last 12 months. We've put together a simple 1-page table with the major features from the past year, and ...
Question AWS Service graph connector diagnose error "Cannot read property "keys" Answer This issue happens when the guided setup instructions are not followed while selecting AWS Regions. We have given this statement "Enter the list of region...
Do you currently manage space and power capacity for your server racks in ServiceNow? If your answer is no or you can't answer this question I highly suggest you continue to read this article and watch the video. ServiceNow offers a variety ways to...
This is an overview of all the new and updated features and functionality in the CMDB for the Tokyo release and Service Graph Connectors. Some of the items discussed are released in the store and may be available in the November store release. Here i...
Symptoms The diagnostic test shows 'List Account Access API Failed'. Diagnosis A diagnostic tool can help you and an AWS administrator fix problems by identifying all AWS API IAM authorization checks. There could be many reasons why it is fail...
SymptomsWhen there are duplicate records in CMDB for a given CI.When a new data load is performed ServiceNow may not update the exact record you want.DiagnosisLook at the duplicate CIs.Identify the record that needs to be retained and records that ne...
Welcome to ServiceNow® Configuration Management Database (CMDB) Are you ready to start your CMDB implementation journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources—all...
Before you get started with CMDB, here are some resources to help you get acquainted with features and capabilities. What is Configuration Management Database (CMDB) Service Graph Connector for Microsoft SCCM - FAQ and Troubleshooting Product Ins...
The ServiceNow CSDM and CMDB Data Foundations Dashboards store app contains dashboards which provide insights into the key foundational indicators of your CMDB and Common Service Data Model (CSDM). This app provides recommendations to ensure that t...
LisaLatour
ServiceNow
seanflack
Steph Morillo
