Is there a recommendation that Business Application should not be used/ associated for ITSM objects? For example, business application reference is included on the Incident / Problem forms?
Are there examples of recommended Technical Services which at a minimum should be present in any CSDM aligned CMDB Service Model? And does it make sense to create Technical Services based on a Technology Business Management (TBM) Service model struct...
The SYSID is not known to the humans but the BSN is viewable and can be added to remote URLs easily. There are examples of INC records but not BSN records and would like it to be in these higher function pages.
An external user have to raise a request with an URL of there service catalog from the service portal which is provided by Internal user and the RITM should be visible for the internal Project members. This is the requirement that I got today can any...
We are migrating from one ServiceNow instance to another ServiceNow instance. Could you please answer below questions:1. Best way to Data migration from one ServiceNow instance to another ServiceNow instance?2. From our ServiceNow instance – can we d...
Hi Peers, Completed application developer training, now I am thinking of to write application developer exam(CAD)are there any inputs(how to prepare, where to prepare, tips) and any materials to prepare for the exam
I am looking for either: real historical snow incident management ticketing data, or a method to generated realistic data sets of a size that I specify. BUT, if the data is synthetic, I need it to be realistic, with resolution notes, etc. The format ...
Hi All, Our Enterprise architects and our RPA team are looking to start recording the different automations/processes (about ~200) that their bots our preforming so we can have accurate inventory and ownership captured in the CMDB. How would you capt...
Hello,Never done this before, so please guide how I can add Longitude and latitude data for my locations in ServiceNow CNM__Location table.( Add GPS Coordinates for Locations)Thanks in advance.
Hi, all, Today, I got the question from our customer.This customer integrated the ServiceNow and four Azure AD tenants. And some user is invited from one tenant to another tenant.In this situation, the customer wants to understand which Azure AD tena...
The personal instance version I applied for yesterday is Vancouver, but it cannot be opened today. Can someone tell me the reason,it display the Unified Navigation App?
I want to register 200 alert management rules.I am thinking of using the IMPORT function for efficient registration.However, the "Alert Filter" field is not imported and becomes "empty".The type of the alert filter field is "condition", butIs it not ...
Hi,For a greenfield implementation, is there any best practice/recommendation of populating CI's first or populating conceptual and logical entities first?
Hi team, Need ServiceNow documentation and knowledge articles explaining the Life Cycle fields ThanksTejaswini
