Hi Community, I have data from API, need to insert the records into a table, but using GlideRecord there is a loop needed. Is there a way to insert bulk records at once instead of inserting single records?Thanks!!
Prevent Creation of incidents with the same short description
Hello I want to connect to an external database using JDBC. That is not oracle/mysql db but a VHI. The following link describes the way to connect using JDBC but it is in JAVA.https://www.microfocus.com/documentation/verastream-host-integrator/7-9/de...
Hi everyone, I ran into a issues and dont know how should I model the relations/data model for a use case. I want to map the current csdm into the csm supported csdm structure provided by ServiceNow in the the following picture: https://docs.servic...
Dear community, looking for a solution for reflecting the interfaces relation between two Business Applications or to be more précised Application Services. Here an example, you have let's say ServiceNow and Jira which are connected via let's say Mul...
Hi all I have the organizational requirement to group Business Services into organisational or functional 'Clusters'The records are used to maintain attributes/roles that are cascaded onto the Services and Service Offerings. The cascading logic itsel...
When I look in the CSDM documentation for the table name for Application Service, I see this: cmdb_ci_service_auto. Even the CI Class Manager shows this. But in the filter navigator, under Configuration > Application Services, I see csdm_app_services...
Hello Experts,We are in the process of adopting the CSDM and would like to get your input on how these should be modeled to fit the CSDM. Listed below are some samples of the Business and the hierarchy of their systems. From what I have gathered all...
Hi all I have the requirement to add a custom field that separates application services into 'types' - in the past this was something that was achieved as part of the name, however this time the type controls view and certain field logic. Can someone...
Hello, I have a question about the Business Processes in the CSDM. We have the requirement to connect the Business Processes (Foundation Domain / Stored as CI in the CMDB) with Information Objects (Design Domain / Int the CMDB too) for Business Impac...
After searching all documentation available to me, can someone explain what the triangle symbol means next to the Business Services and Service Offerings? How do I get rid of them? Sometimes they are white, sometimes yellow. Also, is there Product ...
Is there a good *complete* reference of the CSDM and all other ServiceNow tables? When I asked this question back in 2017, CSDM was new, and there was not a good answer. My background is that of a database administrator (Oracle & SQL Server), deve...
How to add attachment as a link in an error message, when the attachment variable is empty for a catalog item. Sample screenshot attached for reference.
I have a step in my flow to update the CI Life cycle stage and status in a flow. I keep getting an error “Error occurred while updating record: null”. In the log it says its failing because of an invalid Life Cycle Stage and Status combination. We ...
HI,We have our business applications in the business application table. This includes home grown and commercial off the shelf (COTs). How are teams distinguishing applications such as Salesforce or Workday from a home-grown application.
