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Where is CSDM 4.0 official whitepaper?

Its been 2 whopping years that CSDM 4.0 Draft paper was released.  When official one will be released? Why so long gap? Here it says  "It will be released with the Rome Family GA"https://www.servicenow.com/community/common-service-data-model-forum/ha...

Suggy by Giga Sage
  • 5420 Views
  • 2 replies
  • 4 helpfuls

How Groups are core CSDM foundation

I thought I would share the platform dependencies and uses of groups. Many organizations see it as only a method of controlling access to the platform. Although this is true, that is only one pillar of how groups are used. I have attempted to clearly...

JuanOsorio_0-1672839136212.png ServiceNow Group Layers.png
Juan Osorio by Tera Contributor
  • 1795 Views
  • 1 replies
  • 6 helpfuls

ITSM with CSDM

How  ITSM will be effected if we implement CSDM, what results  we will get before and after implementing the CSDM in ITSM?

kdp8897 by Tera Contributor
  • 1073 Views
  • 1 replies
  • 2 helpfuls

CSDM life cycle mapping

Hi community,Help me out of this, I was learning about CSDM, In that process  I was unable to understand the Life cycle status ,Life cycle Migration, mapping life cycle status all these things, can anyone explain , what it is actually, and how can I ...

client only applications and application services

Hi all, we are trying to find a solution to use application services as a key elemen in several ITSM processes. It is easy for server based applications as there are several methods to find out the currently used infrastructure (traffic based, tag ba...

HMJ by Tera Contributor
  • 2261 Views
  • 8 replies
  • 1 helpfuls

Resolved! CSDM abstractions overload

I am new to SN and struggle with CSDM 4 domains and multiple levels of abstractions. I can understand Business Application and its link to technical services that consist of CIs.  I am lost when Sell \ Consume domain is added with separate Business S...

MitchMcln by Tera Contributor
  • 3403 Views
  • 17 replies
  • 15 helpfuls